We decided to stop by this restaurant and see what "the new" chicken place was all about. Not impressed. The crowds had died down a bit so we jumped into the drive through line which was only a few cars deep. It was then that we discovered this place ONLY serves chicken fingers. Uh, ok. Guess I'll have the chicken fingers. You'd think the line would move faster when the only decision you have to make is "how many" tenders you want, but the line barely moved. We had high hopes for the chicken, I mean after all, if your able to sustain enough business for expansion wth a single food choice, it "has" to be fantastic. It was OK. it was fried chicken tenders. The batter was the same as any family style restaurant serves to the kiddos. Not terrible, but nothing special. We asked if they had ranch which my daughter prefers and they do not. canes sauce or honey mustard are your only choices apparently. The canes sauce was actually pretty good. It was good to have a sauce that was different than the variations on "thousand island" dressing that so many places call their "secret sauce". The fries were boring and under salted in my opinion, coleslaw was meh. You get two containers of canes sauce for your chicken, we decided to pop back in the restaurant and see if we could get a couple more sauces (the only thing worth eating from this place). And they informed me that I could stand in the line and "purchase" more sauce at the counter, but they won't give out any extra for free. REALLY!?!? Who charges extra for two tablespoons of sauce?? That was the last straw- which I'm supposed they didn't charge me for. We already got 3 straws the first time. (See what I did there?). Actually they didn't give us straws, luckily we carry extra in the truck, but the joke works better if I say they gave us straws initially. In any case, we won't be back. Chick filet is still the leader in the chicken realm and we're more than happy to give them our money. I see they are building one of these places in castle rock ACROSS the street from the chick filet- hahaha! Good luck with that. I guess you'll have Sunday's...
Read more⭐⭐⭐⭐⭐
“I came for comfort food. I left with inner peace (and 4 extra sauces).”
After being ghosted at another restaurant where I sat unserved for 25 minutes like a Victorian orphan, I walked into Raising Cane’s like a woman on the edge.
I was wearing a dress. My child was feral. My soul was tired. I just needed some damn chicken.
⸻
🐔 Chaos at the counter.
The lady ahead of me, dare I say Karen?, ordered meals for what felt like an entire marching band. Teens were yelling. My cortisol was peaking.
I placed my order (two box combos for Zack because his name is easier to say & spell), and stepped aside to grab drinks… and suddenly my name was called. Too fast. Suspiciously fast. I returned to find a 14-year-old Chicken Thief (part of Karen’s posse) walking away with my food.
Cue emotional damage.
⸻
👑 Enter: the Manager of the Year
He saw me. He knew what happened. He called it immediately and tried to confront the Chicken Heist Family™, who, naturally, played dumb and returned only one untouched basket like it was a hostage exchange.
I asked politely for one extra sauce. He gave me four. He shouted, “TWO BOX COMBOS ON THE FLY!” Four seconds later, I had my food in hand. He bowed to me. I high-fived him.
In that moment, I remembered who I was.
⸻
🍟 The food?
Perfect. Hot. Crispy. Exactly what I needed. I dipped every bite in sweet redemption and Cane’s Sauce.
⸻
👏 In conclusion:
This wasn’t just chicken. This was therapy, validation, and the customer service hug I didn’t know I needed.
Raising Cane’s: you saw me when others would not. I will raise a toast (and a tender) in your...
Read moreThis is mainly about service at the drive-through! Raising Cains, your drawer for the afternoon should be over at least 50 cents, but it's probably more since your drive-through window employee doesn't know how to count (unless its intentional and he pockets the money)! After a long flight back to town and not having eaten yet for the day, I decided to go to Raising Cains. I was hungry and wanted something that would not disappoint. After being greeted by a nice person through the menu, I ordered and eventually made it to the window. My total was $25.42, I had a $50 bill that I handed the young man, then said, "I also have two quarters." I saw a confused look on the boy's face and should have pulled the coins back, but I figured he has a register if he puts the amount of $50.50 into the register he should see a return amount of $25.08 to return to me. Simple math. Return two bills (a $20 and a $5) and 4 coins (a nickel and three pennies). Does this happen, nope. Maybe it was the fascination with the Grant (Ulysses S. Grant is on our $50 bill), or using the counterfeit pen, laziness, or maybe being uneducated. He puts $50 in the register and then returns $24.58. And of course, he doesn't return the cash properly (just hands me a receipt and dumps all the money in my hand). Terrible! This location will lose money or be over due to this guy working the register. Absolutely ridiculous!!!!!! Don't pay with cash here, folks! I'm thinking of what Joe Pesci said in Leathal Weapon 2 about the...
Read more