Ok. Here's the deal. The tea is great. We were a group of five, and had some taro green tea, Ovaltine, and a matcha tea. The tea, boba, and cream were all top notch. Of course, we also ordered some pancakes.

The drinks came out in a reasonable time, but we were told that there was an hour and a half wait for the souffle pancakes. 90 minutes! While we were waiting for the drinks I realized why this was. They only have the ability to cook a few at a time. So, we went for a walk. When we returned, our table got one order. 15 min later, we got another two, then 15 min after that we got the last two...

This to me is unreasonable. 90 min! For pancakes!

One, how are they even going to stay in business? This is so inefficient. More importantly, it's rude to start eating before everyone at the table has their food. But here, I'm expected to stare at my food for a half hour while the rest of the orders are prepared. Uh... Not ok. We give you 90 min to prepare our order, and we can't even eat together. Did I mention the hour and a half wait?

Even if you are by yourself, the pancakes aren't worth the wait. Just get your cheese cap matcha and move on.

Everything tasted good, and the staff were very nice. So that's why there are 2 stars. The process of making these pancakes is why I'll just make them at home next time.