Subway — Restaurant in Pasadena

They are rude on top of rude I order on the app and it was not the way I wanted instead of being nice and trying to fix my order they were very rude telling me it was my fault I got alittle upset but not rude just said well just give me my money back why would I order something I don't like then come in here and want a exchange total waist of my time that why I did the whole curb side to avoid getting off but any way they ened up just making another sandwich all grumpy they even got the sandwich that was wrong and threw it in the trash with attitude in front of me so I could see like my gosh made me feel horrible cuz they did that the area were the foundation drinks is filthy and looks like mold is growing around the ice RI g and behind were u pour the drink its gross when ate my Sandwich it taste horrible like the turkey ham was expired or like not fresh smelled gross n rottenor about to get rotten I didn't complain because didn't want to go threw the hassel I just went threw so I just ate but won't be returning (sorry for the run...

Where do I begin? As soon as I walked in, lady worker announces there is no change available if paying cash, not a big deal since most people pay by card anyways. But man oh man I will for sure have to say this is the worst one I have ever been to! Honestly I can’t blame the workers they actually did a decent job but I would have to question the supervisor or possibly the owner. Most of the drinks were out with a note in front of the machine on each drink. No tea or watermelon juice at all. No bags available for the sandwich. And it was so messy. But honestly as soon as you walk in you just feel dirty. Do better subway 17$ for a footlong meal is bad enough as it is at least make us feel good...

Older Hispanic woman that works there needs to learn how to speak to people with proper customer service. Was asking a question about the app all she had to say was I don’t know anything about the app or anything like that. She just kept saying no, looked at us asked if we are ordering anything very rudely. I said I wanted to try the app again, she scoffed and walked away. So we walked away as well. I work in customer service this woman must deal with so many rude customers it turned her into a disrespectful worker, or it’s just the way she is. Either way someone needs a refresh at a new job cause the...