McDonald's — Restaurant in Pascagoula

I pulled up and there were only a few cars in each of the 2 lanes. I decided to order on the app, but doubted I would be able to order fast enough before reaching the speaker. I was wrong, I had enough time. The car in front of me exited the line and the truck in front of them went around the side. I waited at the speaker until 3 people from lane 1 were served before going inside. I had asked for a manager and told him what happened. I had said that I had been in line for about half an hour and no one was taking orders at lane 2. He didn't believe me and said that the line was moving. It was actually closer to 20 to 25 minutes when I had checked the time, but that doesn't negate that lane 2 was not being serviced. I asked for my order, which I received about 6 minutes later after he said it was in the back. The food seemed okay, there was no ice in the machine but the fountain drinks are cold so that's not the worst thing in the world. Still, not the worst McDonalds that I've been to, so it gets 2 stars. If I have a better experience at this location I'll adjust my rating. A simple acknowledgement of the problem would have gone a long way instead of saying that I was wrong and continuing to ignore the issue. I would have left had I not already...

Needs new staff!!!!! Pascagoula us-90 store#1596 First of all when I pull up people in the parking lot smoking weed that should have been a sign but my wife wanted a strawberry milkshake but it was running like it was a race I give it back they tell me I can’t get a refund,so they offered a frappe. And I Told them that I drove up there to get a milkshake I didn’t want it frappe.If I saw a no refund sign I wouldn’t have even ordered.The way the manager handled that was insane.If I spent my money on a milkshake and food ,that’s I should’ve not gotten was like strawberry milk.So with that being said Mc Donald took my money and I had to throw my kids food in the garbage cause it was ice cold.So I lost. I never had to go through this when it all could have been avoided.She could’ve offered store credit if y’all machine wasn’t working properly.Instead of the manager calling the cops on me when I paid for my food she should’ve been calling on the guys who were smoking weed in the parking lot and she was standing...

I live here and I can say without doubt one of the WORST McDonald's on the coast. Where to start. I've been in line for over 20 minutes already, they are only accepting cash tonight. This isn't anything new. They are ALWAYS out of something, or computers are down, or straight up closed for maintenance. The staff are usually young kids who aren't properly trained or someone who you can instantly tell that this person hates his/her customer service job. They don't care and can't be bothered. 90 percent of the time my order is wrong or for the most part Incomplete! They also shut there ice cream machine down nightly at 11, but sometimes some idiot shuts it down at 10. why the hell would a business shut there ice cream machine down at night when that is the peak time to sell ice cream. Why the hell would a business have there machine down from 11pm to 6am. Who ever is running this establishment doesn't seem to be the brightest. Ignorance is...