I have been a customer of Star Pide for quite some time, having enjoyed their lahmacun and pide on numerous occasions. However, I am deeply disappointed by my most recent visit on April 30th, 2023 (Sunday) and feel compelled to share my experience.
My wife and I arrived at the restaurant around 5-6 pm and decided to order 12 lahmacun in total – 10 to go and 1 each for us to eat there. Despite having ordered a considerable amount, the waiter insisted we couldn't have just one lahmacun per person, so I obliged and added a pide to our order. This was both rude and wrong, but I let it slide.
As we proceeded with our meal, I ordered sparkling water while my wife didn't order any drink. We enjoyed our food, but couldn't finish the pide, so I packed it in a box.
After the meal, I requested tea, which was served without any issue. However, I was surprised to see that the tea was charged on our bill, as it was always complimentary. When I inquired about this, the waitress explained that tea is free only if drinks are ordered during the meal. I pointed out that I did order a drink, but she said this was their company policy.
Feeling perplexed, I asked if we had done anything wrong, considering the restrictions on our lahmacun order and the unexpected charge for tea. She assured me that it was just their policy and not personal, but this didn't alleviate my concerns.
I expressed my disappointment to the waitress and asked her to relay my message to the management, stating that we no longer feel the same about the restaurant.
Although I have previously recommended Star Pide to friends, I am disheartened by this experience and will not be returning in the near future. There are alternative establishments to consider, and I hope Star Pide changes its attitude to provide better customer service. Unfortunately, I must give Star Pide a rating...
Read moreWe were in the area, I wanted to eat lahmajun even though I have gluten tolerance issue, so we went to Star Pide, their lahmajun are delicious even if they are pricy. The menu states minimum 2 lahmajun at $6 each, so my husband and I ordered 3 lahmajun, 2 for him and 1 for me. The server took the orders, she was very polite and friendly, then 2 minutes later another woman came and said you can not order 3, we will give 4 and you can take the extra one to go. Now, lahmajun is not the kind of food one should eat cold, the crust is so thin that if you heat it up, it becomes hard and will not tast good. They are not flexible with customers needs, refused to cook 3, so we change it to 2. They need to make it clear of their menu - $12 per serving, 2 lahmajun per order. This establishment also discriminate against male server, they have a sign on their window that Female server wanted. What happened to ERA, aren't men allow to work as wait staff. Giving this place only One star for their policy, attitude, price and...
Read moreTURKEY 🇹🇷 Eat the World NYC review: The only thing missing seems to be the Black Sea, the northern border of Turkey that everyone seems to agree has the most delicious (and first) pide restaurants lining its southern shores. That, and some outdoor seating overlooking the beauty.
A proper pide experience can mirror those found in a good pizza shop. A wood-fired oven should be around but we'll accept gas in a pinch. When someone orders, flour is spread out on the table, dough is rolled out, toppings added. The pide goes into the oven with the help of an elongated wooden paddle, comes out piping hot and is cut up and served. It is best shared with groups.
In many full-service Turkish restaurants, they do not have a proper oven and/or skilled cook, but in a place dedicated to the craft you know they will. Their ease with the paddle, which resembles the oar you would use in a canoe, is almost...
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