Jersey Mike's Subs — Restaurant in Peachtree City

I tried to order on app, it said to call in to order. So I called constantly every minute over 20 minutes, no one answered. So I stopped in to order in the store. Three employees standing around goofing off, only one customer in the store. Has I was waiting for my sandwich, I decided to call the store to find out why no one answered earlier or even answer while I was in the store .The fricken ringer was off!!! I was 5 feet away from their phone, employees still standing around and not answering the test call I was going to complain but I didn't want the employees spitting in my food. THIS IS NOT THE FIRST TIME this happen to me. They turn off ordering on app and don't answer the phone. But it will be my last time I order from Jerrsey Mikes. It's ashame that bad employees Destroys a...

A large order was placed for the staff at the hospital. When the order arrived there was an entire sandwich missing from the order. When I called I was told “yeah we have a new employee and they forgot to put the order in the bag.” I was also told that my options were that I could pick up the order or get a free sub the next time. We are working a 12 hour shift at the hospital and cannot leave which is why we order delivery weekly from this location. The staff member is now without a meal for their shift because of the employee “forgetting” to place the food in the bag. The manager of this location was unwilling to contact the delivery driver or send a team member of his own out to the deliver the item even though they...

Not recommend. Poor customer service. Problems several times with this location. I am giving up. Pretty good food, but last order was delivered and much of the order was left out. No way to fix the problem as they simply WILL NOT answer the phone. Ever. Also inquiries over the app have gone unanswered as well. Also, several times there has been a double points promotion thru the app but they don't credit them, the app will never accept a promo code, and the deliveries are usually late. The apps, promotions, etc are meant to create customer loyalty. I have tried to participate. Corporate needs to realize it will also drive the customer away - me - when...