Crumbl — Restaurant in Georgia

While I wish the business well, we didn't feel these cookies where that good and won't be returning. They look pretty and have a cute box BUT if you cut them (1/2) you could see that they wern't entirely done especially the one with the icing (edges cooked, raw under icing). Therefore they somewhat crumble because they aren't entirely cooked (?). Beyond this the large gathering of young people working (very hard!) to make the dough and new batches doesn't - on appearance- have the most sanitary friendly vibe. Having said this i'm sure it will do well for with young people and who ever wants a suger fix and is not a baker themselves (we have southern taste buds, openly sharing our potential for bias in this feedback and why we will be in the minority). Bottom line, we were hoping it would be better or as good as Great American or Insomina Cookies (!) in quality/taste but it isn't - however they are certainly cute!...

I have seen this place all over the internet and made it a requirement when I was in town for a conference. We came to this store three times in the same day, two of which they were sold out of 2/6 cookies offered on the menu. We were told to keep checking the app and place the order online once they were all in stock, fast forward to pick up time … same issues. The cookies will be ready later, come back. Overall, I wish there was a different process for ordering - if I placed an order before others, you should ensure they are ready as advertised and not giving them out to customers who just walked in. They had at least 20+ workers in the store, only about 2 who seemed to help people who had questions about their order. Multiple staff members were not following sanitary practices - touching face/hair with gloves, etc. Cookies were decent and worth the try, but we will not return to...

I haven't been here because they have not completed the store on Bradley Park in Columbus Georgia but I cannot wait to be a customer of these two cousins that has made this outstanding Cookie Company flourish during the pandemic what an awesome job. I cannot wait to try this new cookie place when you reach Columbus Georgia @ Bradley Park.... I just want to say that I grew up eating mrs. Fields cookies in the mall what a treat that was to be able to have mrs. Fields when your mom takes you to the mall I know from what I've been seeing and hearing about these two cousins that they have surpassed Mrs field's old school cookies by far.... today is 02-22-22 hope to have had these awesome cookies before that date rolls...