Subway — Restaurant in Pekin

Please dont get me wrong I love subway but the one in pekin is just ridiculous. I was in drive thru today sat there 20 minutes thinking there were others they were taking care of finally I drove around the corner to find out there wasn't anyone in line at all. So I parked and went in. There were 3.... 3 customers that's it. 2 employees. Sitting there talking like they knew the customers. I have worked at Subway before over 2 years. I have ran the line by myself you can talk and get things done. This was just RIDICULOUS . I still stood in line over 25 minutes just for a 6 in Turkey cheese and mayo for my daughter. Oh and let me say it's 92 in pekin today and I guess they expected me to sit there while they conversed with there friends. And someone else came in to drive thru when I was in the store and they were still waiting to have there order taken when I was leaving. So that's another 25+ minutes sitting in 92 degree weather. That's the worst customer service I've ever seen. So...

I ordered through door dash and got a 6 in sandwich. When I opened said sandwich there was a live fly inside of the sandwich. I called the store and was answered with attitude and all that was said “ that’s a door dash issue” didn’t offer to make me a new sand-which, nothing was resolved and the lady was very rude on the phone. If you aren’t happy with your job get a different one. Because I know customer service is apart of the job and the lady I talked to over the phone did not have that. Especially with the severity of the situation and was still met with a nasty attitude and response...

The food I ordered was made exactly how I wanted it. The service was great! I feel bad I didn't call to give the young man kudos for having such a nice temperament. The only issue that we had, that kept me from leaving 5 🌟's was based on the sauce on our meatball sandwich. It was SO thick and pasty. It was clear that it had been sitting a LONG TIME. I've had MANY meatball subs, as has my daughter, and both of us commented that the sauce had no "juice" left in it. It was still tasty. But I had to take off as much of the excess sauce as I...