Oriental Express — Restaurant in Pella

This was the first and last time I will ever go to this restaurant. I would give 0 stars if that were an option. I walked in to order and stood at the counter for close to 10 mins before someone came to help. As I started to order, the lady at the counter rolled her eyes and shook her head seeming very annoyed. When I asked what was wrong, she said "you want some of everything, that takes longer" (I had ordered 2 appetizers & 2 bowls of soup at this point). I asked if I should take my business elsewhere and said I was placing an order for a few items, as I have a family to feed. There were people waiting behind me to order and I was so embarrassed at this point. I honestly should have walked out at this point, but I finished placing my order. It took 10 minutes for my order, which I was made to feel was too big, to be prepared. When she said it was ready, she tossed bags at me and said to bag it myself. I have never gone to a restaurant and felt like ordering more than a couple items on the menu was an issue. On top of the awful customer service, the food was subpar. If you are ordering food for more than 1-2 people, be aware that you may be made to feel like that's unacceptable which is mind boggling since this is a restaurant. The food won't be worth...

Kong Pao chicken: tasted like a standard brown sauce (a bit on the sweeter side) stir fry with some peanuts on it. In other words, it is 1/10 authenticity. However, food was hot, and chicken was tender. Fried rice: bad. That was the worst fried rice in terms of presentation. There were darker (soy sauce) rice clumps, and there are ones that were untouched. Sides: The only reason it got all the stars. They were so delicious. Freshly fried and crispy. Service/Atmosphere: I wanted to dine in at 730pm, but after waiting in the dining area for food, the lady came out with my food in to-go boxes because I could not dine in this late. Yikes. Price: Under $7 for a combo?...

The restaurant was very dirty. The floor, tables, and chairs were sticky. Even the TV was visibly dirty. It took 10 minutes for anyone to come up front to take our order. The staff was not at all welcoming. They had actually brought our food to the table and plopped it down without a word and walked away as I was saying thank you. Other customers came in to order and started at us eating like we were aliens. It was really an odd experience. I felt like I needed a shower and a penicillin shot after eating here. Thankfully, the food was hot and fresh but wasn't the best Chinese food I've had. It was also very inexpensive. We spent about $6 per person...