Gunther Tooties — Restaurant in Pembroke

We will not be back. The owner, Tony I believe, yelled at me when I went up to ask for a little more butter. “It doesn’t come with that!” he yelled before slamming some little packs of butter in a bag at me followed with “have a good day” nastily. Well sir, I actually just bought 3 chocolate milks, 3 egg sandwiches and one bagel with butter. The drop of butter on one half the of the bagel was unfortunately not much for my daughter, hence why I came up to ask for more. So yes, I did pay for butter. Sign to show that a plain bagel for $1.79 and a bagel with butter for $3.15 means I did pay about $1.36 for that butter. I have worked in the service industry for 27 years (still do) and could absolutely over look the place being messy this morning because it was very busy. Trust me, I get it. Not about to post pics on here of the floor with food everywhere and the tables nobody wipes down. It was pretty dirty all around. But this nasty attitude just hit me the wrong way, being yelled at for asking politely for a side of butter. Girls at the counter were pleasant, I will say that. The owner is why we...

I asked for them to remake my bagels because they weren't toasted and we ordered them toasted well. Not a problem it happens all the time when I order bagels that way.

At this place, they took my bag of partially eaten bagels and put them on their cutting board to inspect them where they make other peoples bagels! They used their hands to inspect the type of cream cheese used. So gross! Then they argued with me about how much cream cheese was allowed. I wasn't even asking for extra cream cheese. They were just too hyper and weren't listening to me which caused them to get into this ridiculous argument. I really just wanted to leave but didn't want to pay them 8 bucks just so they could yell at me. Awful experience.

Also, if they think it's okay to put their fingers in half eaten cream cheese right on their prep bench then I can't imagine what else goes...

Gunther Tooties is a great place for your favorite bagels. They even have the hard to find ones like spinach and poppy seed. The most delicious cream cheese choices and by far, the most thoughtful staff. Stopping there simply because I had skipped breakfast, and never been there. July 4th weekend and they were open!! The manager there gave the employees a choice. Overtime if they come in, but no obligation. I thought that was awesome management. Very team focused and work life balance. Beyond that, while I was there, they were closing (1/2 day). They offered me a couple of bagels to take home. Between jobs and having just sold my home, I was SO grateful for this completely thoughtful gesture by, in my opinion, the most underappreciated gen z. Thank you ladies. Your authentic kindness is what makes this world a...