Dunkin' — Restaurant in Pendleton

This is my go to dunkin bc it’s on my way to work it use to be great after it first opened but just this week three days in a row my coffee has been wrong bc they did not read the order correct this morning I put my mobile order in at 8:02 arrived at the store at about 8:06 my coffee like mentioned had to be fixed and my food took another 10 mins then when it was done I didn’t even know bc it was sat behind the mobile order station on the counter and no one bother d coming to ask why I was still waiting without know my sandwich was behind the mobile order station I understand being short staffed but it is not hard to check on your customers being I was walked right past by employees several times I love dunkin but...

This is a brand new Dunkin so I thought it would be one of the better ones in the area. I waited in line for over 30 minutes for my mobile order before I finally got room to leave the drive thru. I then went inside to try and get my order and it was so packed that I couldn’t even get to the counter after waiting for 10 minutes. I left without getting my order and lost money. When I was inside there were at least six employees, and a female employee who was being rude and hateful to everyone. By far the worst experience I’ve ever...

I had a mobile order placed this morning and went inside to pick up my order. The only thing I can describe it as was chaos. There were people everywhere, the workers were clearly overwhelmed and running around trying to get everything done and I noticed managers just shouting at employees telling them to do two or three things at a time. The girl who made my order was very kind but you can tell she had a stressful morning. The store definitely needs to consider new management to help solve...