Taco Bell — Restaurant in Pennsville Township

Extremely disappointing experience. I ordered my meal inside the restaurant, and it took an unusually long time to be prepared. When the food was finally handed to us, everything was placed together in one large bag without separating the individual orders, which caused confusion among my companions. The tacos themselves lacked flavor.

The salsa station was poorly maintained, with some leaking packets and an overall unclean appearance.

The kitchen staff appeared more focused on socializing than attending to customers, and the manager displayed an unwelcoming attitude.

Upon leaving, we noticed that Taco Bell employees were blocking the drive-thru lane while interacting with the KFC across the street. To make matters worse, a manure waste disposal truck was parked at the main entrance of the restaurant, with the driver conversing with an employee while preparing equipment. The odor was overwhelming and extremely unpleasant.

Placing such waste equipment at the main entrance of a restaurant is a serious health hazard. The smell was nauseating, and the overall experience was unacceptable. Hours later, we also experienced stomach discomfort after consuming the food from...

BEWARE!!...I've had multiple problems at this Taco Bell! The latest incident(12/29/23), I accidently placed an order thru the mobile app, I immediately tried to cancel it, as it was the wrong address. .I tried calling them repeatedly to be sure that the order was canceled. I was hung up on again&again(5x). I never picked up anything, but my card was charged anyway! On 2 other occasions, I placed an order thru the app(for over $50 each time) but it was being picked up hours later, they aren't supposed to make the food until you give them your name at the drive thru, but when I picked up the food at the scheduled time everything was ICE cold & soggy. It had definitely been sitting around for hours. I have tried making complaints thru the app & always ask that I be contacted regarding the matter, but NEVER hear anything back from them. Taco Bell likes to say that they'll make it right, but at least this particular one NEVER does! AVOID...

I placed an order using the app (about 2 months ago now)...they have always waited until you check in at the drive thru before making any of the food, but this time they must have made it as soon as i ordered it in the app, which was 2 hours before i picked it up!! Everything was ice cold and soggy. Even if they had thought i was going to pick it up right away, when i didn't show up for over 2 hours, you would think they would remake it all...not give me the stuff that had been sitting there for 2 hours!! I have made a complaint 3 separate times in the app, each time asking to be contacted by them... But STILL haven't received ANY response from them at all!!! The $40 that i spent for what was supposed to be our dinner that night was completely wasted bcuz it was absolutely inedible!! I then had to spend more money getting a dinner we could...