I’ve visited this location a few times, however this particular visit would be the reason never to return. I’m going to skip to my experience with the waitress, a young woman, petite, nose ring - I did not ask or see her name. We were polite in letting her know our order was not good. The Bananas Foster French toast“ ( a plate we have gotten several times in the past ) was very “hot “ almost appeared microwaved , the actual French toast was soaked in the syrup, it looked like a hot soup, I was actually surprised it was served, because it looked honestly disgusting. When I let the waitress know, instead of just acknowledging the complaint - she went into a rant. She had an issue as to “when to let her know if the food wasn’t satisfactory “ - and let me add, it wasn’t said in a nice way. I don’t have a time limit to report my food is not to standard, as it’s days later and here I am posting about it. At the time I did so while I was still sitting down about to pay my bill. Perhaps I did not want to get a replacement plate, and I was right considering the response I received after letting her know. Her excuse was “ we don’t want you to go hungry “ - please this was crazy - if I'm left hungry there is several places I can eat besides there! She began to reprimand me and my guess saying “you need to tell us right away “.. in a very nasty tone, saying “ Not to be scared” 😳 who said they are scared ? The only thing scary is the way she was acting, she sounded insane to even say this. We were willing to pay for our check, we just wanted to call attention to it, because it matters. Lastly - I was pretty speechless when this young girl is telling our table “ I don’t need to power through a meal”? Why in the world would a waitress make such a comment? It was just so nasty, me and my daughter sat there with our jaws dropped. Then the waitress says “ I’m not trying to have an attitude - I’m just telling you”. While she is ranting mad, she snatches the bill from my daughter, makes little to know eye contact, slides my card on the table and storms off. Was she tired, having a bad day? I will say for us it was scary and psychotic.
Let me leave on this note, it’s not all about her, she’s at her work place - we were not rude or difficult customers. Don’t treat people that way, over a plate you served. You...
Read moreSo I came here for brunch on my way out of Pensacola. I came home for the holidays and decided to go out with a bang. I had been here before, and it was great, but that was back before I started Yelping. We get here and we get seated immediately. We get a delightful server with a magnificent beard. I order coffee, and it's pretty good.
My girlfriend and I order two dishes and split them. She gets the Pancake Flight (A tasting of our specialty pancakes, including one each of Cinnamon Swirl, Bacon Praline, & our Pancake of the Day) and I get the The Trifecta (Taste of the Ruby Slipper Cafe featuring one serving each of Eggs Cochon, Chicken St. Charles & Shrimp Boogaloo Benedicts). We love flights. We choose variety over quantity all the time. All the time.
Her pancake of the day was a sweet potato pancake with marshmallow cream on top. It was very good. They were all very good. I judge pancakes on if I can eat them without syrup, and I could do that to all of these. The bacon was a little lost in the pancake and didn't add much, but it was visually appealing and this was a great value dish with more bacon on the side. Yum.
My flight was a little bit more complicated of a story. So, first of all, this place makes their eggs benedicts over biscuits, not English muffins. I don't think I've had that before, but I'm game for trying new things.
The best thing on that plate was the Chicken St. Charles. That chicken was fried so well and the egg was poached perfectly. The biscuit was house made and just wow. Get this one.
I say get that one because you can honestly skip the other two. The Shrimp Boogaloo was ok. I liked the shrimp and the fried green tomato was excellent, too, but the sauce and the chilis mixed in with the egg was just kind of messy and it didn't come together well.
The Eggs Cochon was my least favorite. I don't think that pulled pork belongs on an eggs benedict. I didn't necessarily think that before eating this, but I think it now. Don't get this.
Overall, I've always loved the ambiance and the attitude that this place has. Last time I was here, it blew me away. This time, I don't know. I must have just gotten the wrong dish. I hope I come back next time I'm in town so I can give this place...
Read moreI recently had the pleasure of dining at the Ruby Slipper in downtown Pensacola and I must say, it was a delightful experience. Despite a slight wait, the restaurant went above and beyond to ensure our comfort by providing us with a device that allowed us to explore the area while waiting. This thoughtful gesture made the wait much more enjoyable.
Our server, Jules, deserves special recognition for her exceptional service. She was incredibly attentive and promptly fulfilled any request we had. Whether it was extra napkins, hot sauce, or additional creamers for our coffee, Jules brought them to our table with remarkable speed. Her attentiveness truly enhanced our dining experience.
Now, let's talk about the food. My wife and I decided to split an appetizer of pig candy bacon bites, and they were absolutely fantastic. The combination of sweet and savory flavors was a true delight. As someone who typically avoids sweet breakfast options, I decided to step out of my comfort zone and try the Sweet Heat Chicken & French Toast Bites. Let me tell you, they were beyond amazing. The perfect balance of sweetness and heat made them an instant favorite, and I can confidently say they will be my new go-to dish.
My wife opted for a build-your-own omelette with mushroom, spinach, and tomatoes, and it was exactly as she wanted it. The ingredients were fresh, and the omelette was cooked to perfection. The quality of the food at the Ruby Slipper truly impressed us.
Overall, our experience at the Ruby Slipper was outstanding, and I attribute much of that to our server, Jules. Her attentive and efficient service made us feel well taken care of. Combined with the delicious food, this restaurant is definitely a must-visit in...
Read more