I will no longer be eating here. Over the years I’ve noticed that occasionally the staff are rude (mainly security and the inside cashiers), but I figured they were just overworked and looked passed it because I really enjoyed the outside bar atmosphere and the pizza. Unfortunately tonight I had a terrible experience that I can’t look past. My friends and I got drinks from inside the restaurant, we then stepped outside for a bit, one of my friends went back inside to use the restroom, the security guard told her she couldn’t use it because she wasn’t a paying customer I went back inside to tell him that we had purchased drinks but he didn’t care. He said “I’m the head of security and I’m not going to go back and forth with you” I tried to explain to him that we did in fact pay for drinks but he didn’t care. I then asked to speak to the manager the manager hears this because he’s standing behind the check out counter and says “im the manager and I don’t want to hear it, that’s the end of it” I ask the manager for his name, he doesn’t tell me. He then tells me to leave or he’ll have me trespassed. I told him my friend just wants to use the restroom and that we can show our receipt/proof of purchase… he didn’t care. He calls a police officer in from outside and tells him I was “disrespectful” which was not true, I barely said anything to him (definitely no profanity or yelling). It was heartbreaking that no one cared to even listen to us. We were not belligerent or loud, just tried to explain we did in fact purchase drinks. There were zero empathy or conflict resolution skills exercised by the security guard or “manager” the only one who even “cared” to listen was the police officer and he’s not even a permanent party of Graffiti. Very disappointing.