Yums Chinese Restaurant — Restaurant in Pensacola

It’s very unfortunate for me to ever have to give a negative review about a place because it is never my intention to be spiteful. I am writing this review to save you the trouble that I had. I took multiple pictures to go along with the review, however I’m unable to share them here.

1- I ordered a large beef fried rice and was given a small.

Ok, no big deal, only 1-2.00 difference on my bill. Thing is, when I opened the carton, my beef fried rice was just that: beef and rice. No egg, onion, carrots, peas. Beef and Rice. I called to inform them of the mix up and was assured that is the way their fried rice is served. So, if you’re like me, ask for veggies, ya know, the same way it’s served at 1000s of other restaurants.

2- The spring rolls were soggy and cold.

That’s it. They sucked. Like sucky spring rolls? Boom, you’re in luck.

3- the hot and sour soup had slime in it.

Like swallowing a wad of snot. Mmmm. Look, I know that the gelatin is prob just some sort of base that wasn’t dissolved but it was one of the grossest textures I’ve ever experienced.

So, yeah. I tried to reach out, and was ignored. I won’t be eating there again. The food wouldn’t be terrible if it were made properly, but that’s just it, they didn’t care to do...

I just want to say we never got around to trying the actual food! We came in here over the weekend, and we first noticed they didn’t seem the happiest, but could just be folks that are straight to business! It was also pretty messy, and stacked with trash everywhere. But that’s still not what scared us away. We had been sitting down for around 10/12 minutes, (it’s a very small room.) We had heard the toilet flush, (bathroom is located out where you eat.) Again no biggie, someone’s just using the restroom. It wasn’t until she came out in her apron, with her purple gloves on, and went straight back to the kitchen and started helping make our food that we were almost shocked. No washing hands, no changing gloves, she had been In the bathroom the whole time we were there, so she was obviously doing some business In there. We knew immediately we no longer were interested in sticking around, and had asked if we could cancel our order and just pay for our drinks. They didn’t give us a hard time about it, which was nice. But that was definitely our first, and last time giving it...

I’m pregnant and was starving after a run to marshals and this was right next store. I ordered the quickest thing I could think of (vegetable egg rolls) and as they were being cooked I realized I was so much hungrier then that so I went to order soup and the lady who cooks was standing behind the guy at the register trying to overhear my order. She stood right there eating something red in a napkin licking her fingers so disgustingly right in front of me (she had one glove on as well and licked that multiple times) I told the guy politely NeverMind as I took the egg rolls thinking to myself how bad could it be it’s literally just egg rolls. Ate them, and 4 hours later had one of the worst food poisonings of my life. It was so horrible I went to the hospital to make sure my baby still had a heartbeat because I was terrified. This place is disgusting and she had absolutely no etiquette right in front of me so I could only imagine what happens when no one is looking. Do yourself a favor and be grossed out by this story and just find another...