Last weekend we came out for dinner reservations in the Bar Lounge for my wife’s birthday. We had a group of 9, and when we arrived at the time of our reservation - they told us “sit wherever you’d like” I then explained we had reservations and that it was 9 people. The server then went and quickly pushed tables together as there wasn’t a table large enough for our group. My first thought was “well what if they were busy? Would they just have given away our table?”
The server was quick with drinks and appetizers, but the second our food came out; we did not see her the remainder of dinner. Any time another employee opened their office door, we could see her sitting on her phone.
The food is mediocre at best, the chicken quesadilla was extremely salty & the chicken sandwiches were completely overcooked. Not that we could tell our waitress any of this as she had not come back to our table in over 20 minutes.
We cut the food as a loss and we waited an additional 25 minutes at this point for her to come check on us.
When you put a reservation in, it also asks if you are celebrating anything specific or if you have special instructions. I simply put “If we could surprise my wife with dessert after dinner that would be great”
The waitress had taken so long at this point to come back to our table that I was curious if they would bring it up themselves or if I needed to say anything. When the waitress came back she asked if we needed anything else which I replied no. She then brought the checks and that was the end of it.
Why ask if you are celebrating anything or specific instructions for reservations, if you aren’t even going to acknowledge anyone walking in that actually took the time to make a reservation?? Not sure if the dining room would’ve been better, but the bar experience was absolutely horrible if you are actually trying...
Read moreMy husband & I visited the 12 Bar Lounge for the first time last night, I noticed when I pull up to the location how nice of an area it was, parking wasn't a problem. We went around the back of the building and took the elevator up. Upon walking out of the elevator he's a big window where you can see down at the parking lot below. You turn right and go into the restaurant there was a nice set of doors with a design etched into the glass window. Upon walking into the restaurant/ lounge area we noticed a lot of open tables and a long fancy bar. We walked around the corner and we seen what look like a garage door wide open and people out on the rooftop of the restaurant sitting at tables. Everybody was outside because they were awaiting a special guest appearance from someone who was playing that night at 6 pm. It was a very beautiful area with red umbrellas and in red cushions on the couch has it was very comfortable and welcoming! We wanted to sit outside but there wasn't any more tables so we sat inside for this visit. There were such beautiful views out the windows and everything was so clean and it was very spacious. We ordered the cheese curds as an appetizer and they were very tasty, a little bit pricey at $12 but still great flavor and then our 2 meals were both right around $12 also. You can tell that the chicken with hand breaded it had a nice flavor to it. Our waiter was a young man and he was very attentive and accommodating. I love to the huge barn door that was inside of the bar area and it's just a very comfortable place to be, we will...
Read moreWe always have a great experience here. We have reserved for Birthdays with friends on the couches, our Bachelorette/bachelor Duo celebration last year, mother's Day with the moms of our family and even date nights. The owner is kind, works hard with the whole team, great staff who work hard too, and our waiter was top notch and consistent. Our drinks were delicious and beautiful, food arrived quickly and was scrumptious and we will definitely continue to support local establishments just like this one! Outside and inside seating is a wonderful experience. Thanks so much for taking care of us no matter the size of the party we have, we have never been dissatisfied or disappointed.
I have to say this, Mothers Day was a hard one last year and we stuck around even though so many people were making bad comments to us about the long wait or not getting their food. We seriously enjoyed ourselves and had patience's bc truly mothers don't have it easy year round and mistakes happen. We were definitely taken care of and honestly can't wait to celebrate mother's Day again next year at Twelve Bar if we can make it happen. Delicious mimosas they gifted us, solid Brunch menu, and no matter what a kind attitude even when challenges presented themselves throughout service they were consistently genuine and honest. We were so impressed with their hospitality and graciousness. Thank you for your kindness and the generosity. We are thankful for a family run business we can support through thick and thin. Cheers y'all! We...
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