Baskin-Robbins — Restaurant in Peoria

FOUND USED BAND-AID IN MY ICE CREAM!!! DO NOT, under any circumstances, go to this place!!! After finding it, and demanding my $5 back I was told "I'm not giving you nothin'. It ain't mine. You eat half of it, and THEN want your money back? I think you put it in there!" Ummm.... excuse me, sir, but I WISH I hadn't already consumed half a scoop of ice cream sprinkled with the possibility of HEPATITIS!!! Furthermore, I had been there numerous other times, and while this is the first absolutely APPALLING experience, the other ones were faaaarrrrr from great. Or even good. Their frozen drinks, they apparently can't comprehend how to make. Ordered the same thing 4 times. 4 times I got something COMPLETELY different. ANDDD their donuts are always ALWAYS stale. The service is horrendously slow. And if you do order one of those frozen drinks, even if nobody is in front of or behind you in the drive-thru, you WILL have to pull up and wait.... for a DRINK! Ridiculous. Oh, and there's that whole part about needing to make sure you're properly vaccinated before eating there. GAGGGGG That should be the real kicker to...

The first time I went to Baskins Robbins was a good experience. The guy hand packed my Black walnut ice cream just right. The second time I went a different guy waited on me. He hand packed my ice cream just right but when i ask him for a second quart of a different ice cream he stated they had it pre packed, I told him twice I didn't want it that way . He kept repeating they had it prepacked. I said forget it just check me out. He then preceded to put another customers order in a sack but turn my order upside down and slid it to me but didn't offer me a sack. Customer and clerk were both white I'm black. Went again 10/15/23 for a qt of hand pack black walnut ice cream, noticed clerk was not hand packing ice cream and I brought it to his attention. He stated he was going to I turned around and the next thing I heard was your order is ready I ask him did he hand pack the ice cream he stated he did I told him no he didn't I told him I will never buy ice cream from them again, the container...

I don't like to leave negative reviews but when I can't even communicate with the employee then how do you expect me to think I'm going to get what I paid for? I wanted a vanilla shake with chocolate syrup (why do I even need to specify I want it made that way with Baskin Robbins, it's a chocolate shake. There "chocolate shake" is made with chocolate ice cream), and a chocolate dipped donut with sprinkles. When the guy said "chocolate chip shake" and then started listing the variations of shakes I drove off and went to Steak N Shake instead. Very happy with...