Jack in the Box — Restaurant in Peoria

Wow...... what a totally disappointing stop at this Jack in the Box today. I was really looking forward to having a couple of Jack in the Box tacos and I had a craving for orange soda. What a total disappointment. I stood at the order area to order for five minutes there was no one in front of me, and the lady working in the back looked at me five times,, turned and looked at two girls chatting behind her,, and never once told them that somebody would like to order. After 5 minutes they came and took my order. I used the restroom and it was dirty and there was no toilet paper in the stall that I was in. All I saw was ladies working there that day so I'm very surprised that they kept their bathroom so unkempt. A lady came from behind the counter very quickly to tell me I wasn't allowed to take photos in there, and I kindly asked to see the posting of that because I didn't see that sign posted anywhere. She never came back to show me a posting. If she was as quick to have taken my order today I'm sure I would not be giving them a bad review. The only reason I'm giving it a 2 is because the tacos were actually good. I hope the managers or owners see this review because this team here has a long way to go when it comes to customer service. The lady had no problem coming out to chastise me about taking photos but she didn't give a hoot about whether or not I got waited on or not. ..JACK would be very...

This place is unbelievable, I don't usually write bad reviews but this place is insane! Last week I went to grab dinner for the family and I pulled up to the Drive-through and someone came on the intercom and told me that they were not taking drive-through orders that I had to order through the mobile app if I wanted to get something. Are you kidding me? I'm literally sitting right here wanting to give you my order and you are refusing my $50 plus order. Then today I stopped in to get a breakfast sandwich sandwich and got stuck in line in front of the intercom, I then sat there for 25 minutes and no one even bothered to tell me what was going on. After 10 minutes I started laying on my horn as people behind me were doing....still nothing. I was trapped in line and couldn't backup and wasted 25 minutes of my day staring at the menu. An employee even saw the line as she walked an order to someones car and still nothing! Finally the other 8 cars behind me got the picture and backed out and just as I was backing someone finally came on the intercom....didnt apologize or offer an explanation. Thank you for wasting my valuable time! I wont be dining here ever again! This happened Saturday April 2nd between 1030 & 11am. I hope the owner sees this and does something about it! If I ran my business this way Id be out of business and yours isnt going to be open long...

Update: after filing a complaint with corporate they said that it was resolved. But after going there multiple times in multiple nights throughout many weeks and months still after 11:00 p.m. this place is closed they put a trash can or a chair in the middle of the drive-thru and turn off all the lights or when they are there they say that their systems are updating and they cannot ring up new orders and it will be at least 3 hours before they can take an order again. This jack in the box is so poorly run it is insane that they are even still operating. In my complaint with corporate they only offered me a coupon for some free hamburger or something and would not tell me what the issue is and why they never have anybody there or they always push customers away. So I don't know if it's that the overnight staff is too lazy and they don't want to work or if they just flat out don't have anybody working here. It's a horrible way to run your business whenever you have a 24-hour drive-thru. They just need to update the hours and put the real hours they work there not light everybody. And rant.

Every morning between 3:00 a.m. to 4:00 a.m. this place is closed due to "system updating". It is annoying when a place is supposed to be 24 hours and...