Starbucks — Restaurant in Peoria

Bad experience and super disappointed. Lack of better words, Manager sucks and so does Slater. We have been coming to this store for a year at least 4 times a week and always order a milk with 2 pumps of Chai for 81 year old grandmother. Now Slater the new guy has decided to charge for a full chai which has 3 more shots of chai and more expensive. The staff even knows us and has our order rang up before we even order which was a great feeling and experience. When I told Slater that we’ve been coming for a year and get the milk that way, probably three times a week there he said very rude and arrogant “well you shouldn’t have been” I mentioned other Starbucks give us a milk and charge for 2 shots of chai and he said you can go to them but they shouldn’t do that. Very immature very unprofessional as well as when I ordered the milk with two pumps of chai he didn’t tell me at that time. He just chose to go ahead and give me a Chai Cost without letting me know up front prior to charge me. The manager was worthless and very disappointing how she handled it do better Starbucks. U just lost a loyal customer. We literally come to your store 4-5 times a week and also order food, no more. I think if Slater would have been professional about it as well as kind, it would have been different but he failed on all levels and allowed his ego to react. I would recommend the other Starbucks with in radius than this one. Big Fail 68th Ave and...

I’ve always been a huge fan of Starbucks, and this location has been no exception. However, I am incredibly disappointed in the union busting tactics I’ve been reading about in recent months (including reports that trans employees have been told that their healthcare benefits “could” go away with unionization).

I have reached out to the company in other forums and they have not responded; I’m posting this review so other customers can at least be aware and make a more informed decision about where they get their caffeine fix.

I don’t expect that people in this part of Arizona will be all that sympathetic to the plight of hourly employees, but you can’t say you weren’t told. Look it up online for the details. If it bothers you as much as it bothers me, please let...

I will not be returning to this location after todays second discriminatory experience by the same employee. Not only was i discriminated by a specific employee, i was also lied to directly by the manager who stated they were very busy and they were all working, who was not even on the floor at the time, once i addressed the situation. I witnessed otherwise, as well as much more, and the security camera footage from the lobby and the drive-thru between 1130 and 1230 can verify all of this. Suffice to say I left in tears.

I will be contacting Starbucks Corporation with further details of the incident and the employee as well as any...