We mistakenly ate here for dinner. Table was dirty, food was not very good, staff all looked unhappy and, our server was not attentive or friendly. We had already purchased a breakfast family meal and we were disappointed even further. Our buffet plate was served with a piece of our server’s hair. The eggs tasted like powder and the pancakes tasted like rubber. Multiple times we saw staff carrying food plates awkwardly so that their fingers were in the food or their face and hair draped over it. During both visits there were two young busser girls who spent most of the time staring at guests when they could have been wiping down tables/menus, refilling water/coffee or doing something other than making guests feel uncomfortable. We ate here for convenience but were so disappointed. The management obviously is not concerned about service, the quality or their food, or cleanliness. Don’t make the same mistake we made! Avoid...
Read moreStaying at the Great Wolf lodge and need some food? Don't get it from here.
The breakfast is awful: rubbery eggs and sausages that look and taste like cardboard. The dinner is even worse. The kids didn't eat their mac and cheese and they usually love terrible packaged mac and cheese. The "pasta" is microwaved noodles swimming in oil for $22. Boy am I glad I didn't order the overpriced steak.
The service is absolutely terrible. I saw servers carrying food out with their thumbs inside the bowl (twice!). Our server took our food order and then left us for over an hour waiting with two anxious toddlers. There were two servers and like four occupied tables, so not busy at all. Poorly trained, badly managed and seemed like they were working additional jobs elsewhere because they certainly weren't in the dining room taking care of their tables. (I don't blame the servers, this is a management problem if I ever saw one).
Avoid....
Read moreLook, all the negative reviews make me kinda sad. We were there on a friday night (I assume one of their busier times) around 6:30pm. Service was fine, nothing spectacular, but certainly nothing wrong. I sampled a few items from my dinner mates, and ordered the spaghetti bolognese for myself. I'm no Italian Nonna, but I think the bolognese was pretty darn good for a resort restaurant... actually, for a decent amount of restaurants where I've ordered spaghetti! It's really pretty good! I also tried the nachos (yum! Enjoyed the salsa so much that I asked who supplied it!) And the kids mac & cheese was completely appropriate for my 3 year old. If you're looking for some 5 star fine dining experience, this ain't it. But if youre looking for a good meal, you'll find it here.
(Also, I dont know who Brian is, but he made my daughter feel like a ROCK STAR with the coloring page... so, THANK...
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