Jack in the Box — Restaurant in Perris

Bad experience, I believe its the cook that took forever to make the food. I was the 2nd car on drive-thru and it took over 23 minutes before I get up to the window to get my food. When I drive up to the window my food was not ready I still have to wait another 4 minutes before the cashier could hand my food to me. I was on my way to work and was hoping to hop in and out of the drive through. It was not the first time that this location takes a really long time for a drive-thru order. First time I thought maybe the cook or staffs having a bad day. I tried again a week later, and still experience the same thing, so I stop going to this location for fast food drive-thru. I went to Carl's Jr. over Jack in the Box, because of their delay and time consuming orders with my drive thru experience.

UPDATED: 01/24/2020 So I received a reply from Jack in the Box for my comment, however, I also received some coupons in the mail about the Buttery Classic Jack Combo for $6. I went back to the drive thru again to see if anything has change. The time in the drive-thru was lessen by half (about 11 minutes) this time. I mention that I am getting the Classic Buttery Jack Combo and have a coupon for $6 meal. The young man did not know how to enter the coupon code of my order $6 plus tax. I was charged $8 and some change instead of the coupon for the combo meal. I know not everyone is perfect, but I give it another try and instead of time taken from its $$ taken from me instead. I will definitely avoid this Jack in the Box location for sure and will advise people I know to be aware of this location with drive-thru time and using coupon for...

I’ve came here a couple of times they been messing up the orders. I asked for an order around 10pm and the lady who took my order took it wrong. Had to drive back from my home to get it. She was only trying to replace me with the sandwich so I asked her for new fries as the other ones were cold already. Not sure why she didn’t offer to make the whole order instead of just trying to replace the sandwich only. Also before that. They also forgot my drink so I had to get out to go ask for it as they had already closed the inside I had to wait outside. The next day my man got food poisoning. Not sure if it was that but that’s the only thing we had that night. We didn’t order the same thing and always eat the same thing. This day the only thing different was Jack in the Box. So I think what ever is going on in there needs to be supervised and or so re check orders and listen...

The food was done fast and the line was getting long so I figured we would get home and have some hot fresh food but as soon as we left the drive thru we noticed we ordered 10 orders of tacos and 3 kids meals and 2 adult meals we checked the bags to find 2 tacos and everything else but missing 8 tacos and I parked and called no answer called over and over still no answer went to door just got ignored couldn't check my receipt to see if I got charged because they didn't give a receipt WTH so I get home and all 5 orders of fries are old and so hard and dry this is so nasty, I pay hard earned money to get hot food not old dry food someone never picked up so they threw the fries back in...