Papa Johns Pizza — Restaurant in Perris

I ordered 2 pizzas last night, I called about 50 minutes into waiting for my pizza and was told that it was for pick when we had ask for delivery, then they said it should be here any minute. It was here about 10 minutes later but it was cold. When I called to let the manger know what had happened she told me that we agreed to the 45 to 1 hr wait and that the pizza was here exactly 60 minutes from when we ordered it.. They did offer to make and another one but had to wait another hour, which was not an option. Then I spoke to a different manger and at the beginning seem a little more willing to help ever offered me a credit for my next purchase I told her I would like to return this pizza she put me on hold, spoke to the other man. and then become rude and unwilling to correct the problem with me.. I have called corporate office and made a complain.. I will never ever buy from this...

Recently papa johns has been a big fail. My order was missing items and the some of the food was missing sauce. They offered a free pizza because they could send out drivers due to driver shortage. They stated they were partnering with one of those delivery company’s. I called to place my order for free pizzas and the person that answered was about to take order when she stated I had to speak with the main store for my pizzas. When I mentioned I was ordering my free pizzas the girl at the main store stated they were ni longer taking orders because they were trying to catch up on other orders. If that was the case why was the other girl going to take my order for delivery. They wouldn’t send me my free pizzas which were free because they messed up my previous order. They...

Horrible service We made a purchase today and we received some of our item very dry and with almost no sauce. Talked with Jeff manager and after explaining how I received my food he said “ so what do you want me to do”. A manager would not be asking that question. They don’t offer anything for them and they are not giving us what we order. They said they can only slightly put sauce. If you look on the picture they are very dry. He did absolutely nothing and did not care. I spent about $70 in food and I expect to get my moneys worth. Papa Johns is horrible now. Increased prices, increased delivery fees, very little amounts of sauce, no longer provide free peppers or cheese. I will have to look for another pizza company. So...