The 35 Thai Kitchen — Restaurant in Petaluma

This place is just way too inconsistent especially when it comes to delivery and chincy. I've ordered multiple times on delivery and whether it's missing herbs, wrong noodles or just incredible inconsistencies. The summer rolls are immensely disappointing For each role they had one jumbo shrimp that they sliced in half they don't even add basil, cilantro, or a slice of lime that other places in town offered for the same price. I've never seen a restaurant have the audacity to do that shrimp method for the prices they're charging. That is a sign of a restaurant cutting immense corners instead of caring about authenticity, flavoring and favoring profit over customers experience. The Tom Kha soup is the most inconsistent thing. Once I ordered and it was amazing two other times it was just bad especially the one I got today. Now I've had many Tom Kha soups from varying restaurants and I used to train in Thai restaurant and not once ever have I had the soup hit me with the most foul pungent rotten coconut smell. It cannot be reduced to the sour or coconut aspect of the soup because it smelt legitimately off. I just think the worst of it was not even the Jasmine rice one of the most simplest things was also dry like it was old and reheated. Either way this place is cutting corners, in comparison to the many other restaurants in town the quality is poor and I will never order again...

I live in the building upstairs and sometimes run down for an iced Thai tea… it’s good tea and so is the food compared to other Thai food in Petaluma.

The service HOWEVER is rather lack of and some of my neighbors agree as well. The man who runs the register lacks enthusiasm, energy and overall basic customer service skills. He is so sassy and rude.

The kitchen staff seem so sweet and polite —so hopefully that one man works on his customer service skills or he’ll bring the entire restaurant down. We’ve seen 3 or 4 different restaurants in that same location come and go, and I fear that this place will not be the exception.

Please, please work on getting better staff to...

They do not include rice with curry orders, which is simply ridiculous. The menu does not specify this so you would never know to order rice in addition to the curry dish.

I have never encountered a South or East Asian restaurant that serves curry dishes with nothing, but the staff thought this was totally normal when we called them assuming that they had just forgotten it, which would have been fine.

Otherwise flavor and quality were just basic. Would go elsewhere especially given that they want to nickel and dime you for very...