REVL Social Club — Restaurant in Pflugerville

Came to celebrate my daugther’s birthday and experienced some of the most unprofessional behavior I’ve ever encountered at any business. At about 10:17 we sat down at the bar and had to find our own menus. There were about 6 people total behind the bar ”working” but we werent greeted by anyone when this side of the bar was totally empty. We watched what we assumed to be a bartender happily serve someone beside us and waited for our turn. When the “bartender” was finished she went to the other side of the bar and began chatting with other bartenders. After waiting a while for someone I walked down to the side of the bar and asked if we needed to come to this end to order. The “bartender” kind of rolled her eyes and informed me she wasn’t a bartender. Another guy overheard and stated he would be right with us. He came over and asked what we needed after finishing up with the drink he was making. We ordered drinks and noticed him talking to the initial “barTender”. He then came back and apologized stating he had given last call about 10 minutes ago. The time at this point was 10:27. We expLained that we had been sitting and waiting for 10 minutes and was told he couldnt serve us as last call was over. At this point we asked to speak to the manager and we had a guy Tim come over. We explained the situation and he asked what we wanted to drink. By this time we were appalled by such rude behavior we didnt want the drinks anymore. While this was going on we noticed the “bartender” telling people to go around to the other side and getting served. By this point we were really frustrated. Not getting anywhere we went and spoke with someone up front. She informed us that the initial “bartender“ was actually the true manager and therefore the subject of the initial complaint. I went back and asked her for her bosses information. She (PIPER) manager was even more rude and refused to give that information. I asked why our initial request for the bar manager went to someone else’s since she was the reason for the complaint, she stated she wasn’t aware of our request which was untrue! The lack of professionalism and dishonesty by the manager, after she was questioned about not being greeted was totally mind blowing. 6 people behind a bar talking and no one greets patrons is...

As someone without children and who goes to arcades for dates with my boyfriend, this was honestly the most disappointing arcade experience in Austin. Gets a few stars for a nice $40 bonus on $100 play as a first time visitor.

I want to be fair that there is a LOT to play, this is probably the largest arcade I’ve been to. This is what drew us in. There’s a lot for families and kids to do beyond the arcade. It’s a clean place with quick bar service. However, the cost of the games does not compare to just about any other place in Austin. This includes local comparison of Pinballz and franchises like Spare Time/Pinstack in Pflugerville. We won’t be back here because it was disappointing to see that this place has modified machines to give you much, much leas plays per dollar/token than any other place I’ve been to in Austin. The machines even have copy-pasted signs to override the game design. Many “play till you win” games at other arcades are not that way here. The prize area also was seriously lacking. It’s pretty, nicely designed, but not a single giant stuffed animal. No “adult” prizes like other arcades. Lots of legos and small items. Makes it not worth it to save points and come back, including the very small value per-dollar to play games. Used all my points and spent all my card money since I don’t plan to come back. TLDR is this is maybe decent for families, but not a great date night for any avid arcade folks. Food sounds great but...

SAVE YOUR MONEY!!! This place is a scam, we bought passes and no rides were open worse then that we go to sit down at the restaurant and no service we got sat at a table for 40 mins and no server came over. We could see the servers all sitting at a table DRINKING!!! Laughing and having a great time not working. We went to the go karts the only attraction open and the same thing! A bunch of young teenagers just sitting around talking and on there phones we were standing in the ques waiting to get on the ride and they would ignore us, when we confronted them they said your in the wrong line and pointed us to a different line to wait in, note there was no other people here so there weren’t any lines we go stand in the other queue and they ignore us again we address them and they tell us to go in the other queue’s we were previously in. I’m not kidding when I say the service was terrible and if they aren’t afraid to show that it says a lot about there safety standards! Avoid this place at all cost. We asked for a refund after this saying that we didn’t get to experience this any of the attractions and they refused a refund they even refused to apologize for the lack of service of operations of attractions. The managers here are just as bad if not worse then the workers which makes sense! AVOID THIS PLACE AT ALL COST!! It needs...