Alaska King Crab House — Restaurant in Philadelphia

I was very impressed with this establishment. Dont let the $90, $45 platters or pictures of heavily breaded fried fish (yuck) that is displayed at the front entrance scare you away. As you round the corner to the register they have more up top wall menus. I ordered a $22 crab leg bake like you'd get from Crab Dejour, but here they give the extra loving of surprise carrots as part of the brocoli & potato vegetable bake. You get your choice of Dungeness or Snow Crab. The seasoning is wonderful plus they give a complimentary can of soda of your choice. Update: i got the scallop & shrimp lunch special. I was supposed to assume that the scallop was just artificial crab meat. I don't know why. The shrimp was not artificial crab meat & they didn't call the scallops artificial crab meat balls. I ended up throwing away. See pic. The lady was argumentative saying I asked for scallops not shrimp & scallops so I paid extra to have shrimp included so when I returned to mention how bad artificial crab meat was she said fixed 2 times No more exchanges. Update. Haven't been back since last month when I complained that corn on the cob was undercooked or overcooked because very hard and not edible. Asian lady acted like it was a debate or like I wasn't sure what I said. She saved $2 by not offering replacement corn, but loss how many $20s all these weeks later. Penny wise....

WORST CUSTOMER SERVICE EVER!!!! THEY ARE RUDE AND IGNORANT. I ordered large crabs and when I got to my car I realized they did a bait and switch and gave me much smaller crabs, I went back in and politely suggested that they may have made a mistake and asked could they switch the crabs out for the ones I actually ordered, the lady who was taking orders started yelling at me, telling me no and that she would only give me my money back, I once again politely told her no I would not like my money back I just wanted what I paid for and if she could give me the crabs i ordered. She was very adamant about not allowing me to see her put the crabs in the bag I even offered to pay for the new crabs and she still insisted on saying no and being rude and yelling even threatened to call the police if I didn’t take my money and go… which eventually I did. She is very mean and nasty!!! Even the other customers were saying she was absolutely wrong!! Something that could have been resolved in 10 seconds turned into a whole unnecessary ordeal . I HAVE BEEN A CUSTOMER FOR OVER 10 years…I WILL NEVERRR SPEND ANOTHER DIME...

Was referred by a friend in the neighborhood to go here while visiting 2 hr drive away. First, the service is not great, second the two sp7s we ordered were undercooked. As seafood connoisseurs we know as anyone else, when you order seafood brooks/boils butter and seafood seasoning is an automatic compliment it’s just a matter of how much one would like. Thirdly, you have to pay $2.50 for an 8oz packet of crab seasoning that is $1.00 at the wharf in DC. To top it off upon reaching home and recooking these pans the mussels were fishy right out the saltwater sea, just as the shrimp was and the crab legs were dirty and watery inside, the vegetables were overcooked minus the corn. Overall I would give zero stars and DONT WASTE YOUR MONEY on this overpriced disgusting food, not sure if it was bad seafood or just not sanitary. Do not go here!!! We will never shop here again and it was the worst $90ish bucks EVER spent in the neighborhood, they need to be...