Papa Joe's Pizza — Restaurant in Philadelphia

Good pizza HORRIBLE CUSTOMER SERVICE & accountability . I have been ordering from this location for over a year , delivery. Never had an issue until our last 3 delivery’s where drivers would arrive without “change “ $50 bills and no $1 or $5 to break down to return at-least $6/$7 back . The last time I finally spoke up . A driver arrived with “no change “ he owed me back $3.47 I asked him could he return back to be with that change and said why do I need the change back isnt it his tip ? No it’s not your tip and you have to give me the option to tip or not I’m still due back charge regardless. He then begins to act as if h didn’t understand me . I called the store on the phone and let them know that hey they driver doesn’t have any change . Could some send him back with some (the pizza store is in the BACK of my house ) they say oh sure I said well I gave the driver yesterday almost a $8 tip because he didn’t have change I want the change back today he said okay he will come back Well 15 mins later I get a call saying the driver said I never paid and I cursed him out So I get in my car to go to the store to show the OWNER my surveillance footage of me handing the guy they money and NEVER “cursing him out “ he tells me well we do owe you change hands me the $3.47 but it’s the 1st of the month and the house before you took all his change it’s the 1st we busy ! SO WHAT that doesn’t give you as the business the option to not return CHANGE trust me if I got delivery and didn’t have the correct amount they would take the food back from me . It’s the principal right is right and wrong is wrong !

Well fast fwd 2 days later I order again NO issue 2 days later my son orders no issue

Well a random day I call and SORRY WE CANT DELIVER TO U ANYMORE THE OWNER PUT A NOTE THAT I DIDNT PAY AND CURSED THE DRIVER OUT😭wow! So i spoke to the manager and he apologized “im going to remove the note “ Well that didn’t happen i went to pick up my food the lady said oh sorry I didn’t see the note but we can’t serve you Here comes the manager : “oh no we never put that note “ well who did Casper the ghost ? I kindly let him know If you don’t want me to patronize your business please TELL ME now He says I will Speak with my partner & call you 😭😭well no call 😭 At the end of the day I do not or need to spend my money with a business that didn’t have change to give me back but I will not be listed as cursing out or not paying when I did , none of this makes sense it’s embarrassing 😳 Glad I recorded all conversations. So I basically got blackballed for speaking up about my...

Lady taking my order, very sweet! Delivery guy, extremely nice. Food.... not so good. The cheeseburger needed a lot of help and wasn't good at all and the bread was stale or near heat for too long Threw it away. The hot wings also not worth eating. Pretty soggy for hot wings, didn't eat but 2 cuz they needed fried a little longer. But!! The stromboli wasn't bad.... a little overcooked on the outside but the inside was just ok. It was extremely greasy and liquidy. Food did arrive hot, so that's a plus. 1st time ordering from here simply because I got a flyer on my door so decided to try them. Unfortunately, I will not order from here again and I wish I read the reviews before I spent 40 bucks on food that me and my kids simply...

The entire experience was a very disappointing one. I was called to told that the order needed to be changed as you were out of potato skins. The girl hung up on me before I could ask for replacement. When I called back she was rude and disrespectful. I ordered my pizza with ricotta and Well Done. Not only was it not well done as I asked but the cheese wasn't even fully melted. It was not even hot. This was a very poor experience including the delivery driver who wasn't going to give me my order because he wanted me to pay for it even though clearly it said I paid for it with a credit card online. It took him about 5 minutes of making a call before giving it to me. I would not...