Papa Johns Pizza — Restaurant in Philadelphia

Hello and good evening and happy new year, I ordered off of doordash which was not a problem, but I do have a problem with papa John. Tonight I ordered for me and my family which we couldn't wait!!!.. or our deliver meal!!.. normally this restaurant takes pride in there food but however it wasn't there tonight!!.. the pizza was warm not hot!!.. the 8 piece was wings didn't have a enough BBQ sauce!!.. and the saddest thing was the garlic knots, that I was craving for all night!!.. the dough was raw inside i had to reheated up in my air fryer , not to mention not enough garlic sauce!!!..smfh!! Not to mention they gave me the wrong drinks, plus I ask for extra sauce on the pizza !!.. and didn't receive it the pizza was very dry!!..smfh!!.. I ordered from them before and the food was outstanding!!.. I guess it was the location!!.. because it was not this location I guess Maybe it late but it doesn't matter people pay for quality!!.. with their hard earned money i could have went to any pizza restaurant but choose this one!!.. spend $60 dollars and some change to get sh&tty food!!!.. I'm sure if was for there family or friends they will not be servicing them this dry and under cook and not mention over priced food . Hope...

On a Saturday, I placed an online order for delivery on that Sunday @ 6:15pm. On Sunday, I got a text @ 6:06pm saying the order was on its way. By 6:50pm the order had still not arrived. I called the store and they told me the order was on it's way but they'll call me back. I got a call shortly after and the person told me they had JUST received my order at 7pm. I told them that couldn't be since I got a text saying it was on its way AND I had ordered it the day before. She assured me that the pizzas would arrive soon. The delivery came by 7:20pm and it was inaccurate. I ordered 2 extra large pizzas and received 2 large pizzas. Not only was my order over an hour late, I was not able to feed all my guests. I called the store back asking for a refund and the employee said they just needed to speak to a manager and the refund would be sent. By Tuesday I still had not heard anything so I called the store again and a man told me he just needed to speak to a manager and I could get a refund. He told me a manager would call me on Wednesday. I did not get a call from any staff and when I have tried calling Thursday and I was put on hold and cannot get in contact with anyone. I am still struggling to...

Okay listen I absolutely love papa johns but this location gave me four hours worth of issues all for one heart shaped pizza. The first way I ordered was through the app, waited for two hours and call the place five times before they finally cancelled and refunded my order. The second time I ordered through doordash, I was extremely determined to get this heart shaped pizza for my single Valentine’s Day dinner with my friend. We had gotten a pizza box, but get this, there was NO PIZZA INSIDE THE BOX. It was JUST the box. I can’t make this up. Check out the picture. So at this point it had been three hours, we did indeed get the chicken poppers and garlic knots but how the actual heck do you forget to put an entire pizza inside a box and you serve someone a box?!? The single star is for it being a funny story, if I could put zero stars I would. Try #3 we finally got our pizza and while it wasn’t cut into slices, we were just happy we had the pizza we’d wanted for four hours. To this specific papa johns, I have no idea why you thought you could play me tonight but don’t ever pull this again on anyone. Best of luck to anyone who...