Spring Chinese Restaurant — Restaurant in Philadelphia

So I found Spring Chinese Restaurant a week ago and thought it taste like my Childhood growing up eating Chinese food. Which is great! Really thought I found a good place. So I ordered Crab Rangoon and Steamed dumplings today. Crab Rangoon was disgusting, taste literally like something you would puree for your grandma that can't swallow whole food. Then I try to eat the steamed dumplings I'm four dumplings in, dipping it in the soy sauce and I see something black in my sauce it was a whole fly! Dead fly in my sauce that I was using as dipping sauce!!!!!!! I immediately reached out to grubhub and told them about the food. Without arguing or dragging the situation out they gave me a refund. I threw the food in the trash. So I was on a break and I'm walking back in to start working again. This restaurant decided to give a call and yell at me about a refund and that they need the Food back. I need to take it out the trash and give it back to them or they will come and take it out my trash. Work at a private building by the way unless your an employee or client you can't come in. Who ever that was on the phone with me need to show some respect and not make it the customer fault that your establishment is unsanitary. Do better and maybe you will actually make some profit.Thank you...

This place is disgusting, the service is bad and the food is worse. I had a simple walk-in order, 4 wings with fried rice. The owner took my order. I watch the owner start cooking the food, looked away for few minutes and the order is finished. I look back and I see the Owner of the store grabbing a platter from behind the refrigerator. He took my order so I don't know why he would be grabbing anything from behind the fridge to give to me. I get home to eat the food, the rice was cold and the chicken was soggy. The chicken looked like it was reheated in a microwave. It was just as I thought. The owner gave me an order from before I came in that someone else had not picked up. This place is disgusting and they don't serve you freshly cooked food. I returned to demand a refund. The refund was posted to my account, and then taken off my account. I now have to go back to this place to resolve this issue. After I receive my refund, I will not be returning to this place again, you shouldn't think of going. Save yourself the trouble; there are several other places, Chinese food restaurants, in the area that have better food and service. Stay away from this place. Call in, pick up orders beware, they will serve you platters that were sitting because someone else didn't come in...

We order from here often, and the food is usually lovely. However tonight we put an order in and rang back enquiring as to whether we still had time to add something else to our original purchase. We were told this was fine however when our food arrived it did not include our add-on. The delivery man kindly told us that he would drive back to collect it for us, yet when he came back he informed us that the Chinese was counting it as a separate order and we would have to pay the delivery cost again. When I rang to complain the woman who answered the phone insisted it was our fault that we had added it on late (even though she clearly stated we still had time!) and was inexcusably rude to me - a paying customer - and clearly thought that a bad attitude and hanging up the phone was appropriate customer service. Due to this employee's arrogance they have lost two regular customers. The owner should take more time in considering who they...