Applebee's Grill + Bar — Restaurant in Phoenix

Alright, buckle up, buttercup, because I'm about to unleash a tirade so potent, it'll singe the very fabric of Applebee's polyester-blend tablecloths. I ventured into this culinary black hole, this beige abyss of microwaved mediocrity, with the naive hope of a simple, unpretentious meal. What I received was a masterclass in how to systematically dismantle the very concept of edible sustenance. Let's start with the "atmosphere," shall we? Imagine a dimly lit waiting room at a dentist's office, but instead of the soothing hum of a fish tank, you're serenaded by a cacophony of screaming children, the tinny echo of overplayed pop music, and the persistent, low-grade hum of a thousand flickering fluorescent lights trying desperately to convince you that this is, in fact, "neighborhood." The decor? A perplexing blend of generic sports memorabilia, faux-vintage signs that scream "I peaked in 1997," and enough sticky surfaces to trap a small insect colony. Then there's the menu. A laminated testament to culinary crimes against humanity. Pages upon pages of deep-fried, sugar-laden, sodium-soaked "delights" that read like a fever dream of a food scientist who's just discovered high-fructose corn syrup. I ordered the "Classic Combo," a name that implies some semblance of tradition and quality. What I got was a plate that looked like a Jackson Pollock painting done with various shades of brown and orange. The mozzarella sticks, those supposed pillars of appetizer perfection, were lukewarm, rubbery, and tasted vaguely of industrial cleaning solution. The chicken wings, advertised as "crispy," were flaccid and swimming in a sauce that tasted suspiciously like ketchup mixed with regret. The onion rings? Let's just say they achieved a level of sogginess previously thought unattainable by modern science. And the service! Oh, the service. My server, bless their heart, seemed to be operating on a three-second delay. They delivered my lukewarm "food" with the enthusiasm of a sloth being asked to run a marathon, and then proceeded to vanish into the shadowy recesses of the kitchen, only to reappear when I'd resigned myself to a life of eternal hunger. Refills? Forget about it. Clean plates? A myth whispered in hushed tones by seasoned Applebee's veterans. The final insult? The bill. For the privilege of consuming this culinary catastrophe, I was charged an exorbitant amount of money. Money that could have been better spent on literally anything else – a lottery ticket, a bus ticket out of town, a donation to a charity dedicated to rescuing taste buds from the horrors of chain restaurant cuisine. Applebee's isn't just bad. It's an existential crisis masquerading as a dining experience. It's a place where dreams go to die, where flavor is a distant memory, and where the only thing you'll leave with is a profound sense of disappointment and a lingering aftertaste of processed despair. Avoid this place like a dumpster fire at a chemical plant. Your stomach, your wallet, and your soul...

Amber..amber..amber!! Dined in last night with my Oldest son and we never really go "out" due to this type of poor service. First, we sat for over 10mins before she even looked our way. Two other tables that sat after us was greeted with smiles and one table even had there drinks before us. We knew what we wanted when she finally came. We ordered. Asked for water with lemon... water but no lemons came. She never came back to the table. The bussboy came to the table across from us, I asked him, he brought them right back. Next I asked about there dollarita margaritas, she said I don't know if we have them. Our appetizer came, still no drink nor information about the special I asked about. This lady literally came to our table 3 times while we dined in for 2 hrs. My son had the parm chicken, served with no knife to cut his chicken. We asked when she finally stopped the second time, his food almost gone, and I'm watching him break his chicken apart with his fingers which disturbed me very much, her excuse was we don't have any lmao. I had to ask her 3 times about the special. The 6$ special they did have, tasted awful so I requested another drink, without expecting not to pay for it. If I don't like something, I'll pay again for what taste good. That took 15 mins and I had to ask what my eta was on my reordered beverage. She came back with it, that one as wel,l was awful. I said nothing, I paid for it and said nothing and left it on the table. She spoke on the price of my drink, which I never asked for the price. I asked about the dollar margaritas because back home we use to go to happy hr and get them and they taste good, never said i wanted them for the $1 they are. She must of read my energy because she came over with excuses about being sorry, busy, no knifes, no lemons, she forgot etc etc ugh... my food.. good but way to many onions. Literally a whole onion cut up under my chicken. Cutting skills suck as i had some big o8eces, done small, some burnt some raw. No seasoning at all. My son said his food was 4 out if 10. She said I'm going to give you a discount, I told her no, don't worry about it, I don't need it. She said I want to. I still tipped her $10 to show her to never stereotype anyone and that's exactly what she did. All the other tables of non color received excellent service, smiles, consistent service, drink refills, I literally watched it. She asked my son if he wanted a refill as he asked for the bill. My son even said she's only been to out table 3 times but the other tables she kept going by asking how was everything. He's not picky at all. The worst service from this young lady. She felt guilty and I'm glad. That'll be the last ten she'll ever see from me. $42 bill and $10 tip.. Hope it was worth treating us like crap because for great service, I tip very well. U did poor and I tipped you well. So imagine if you would have done a great job. I will never be serviced by her again. Ever. Thanks...

If this was the first Applebee's I'd ever been to I'd never be returning to another location again. As this is not the first location I've been to I know that the abysmal food and service at this location is the management and owners fault and not a reflection on the food service chain itself.

My husband and I came and it took a server well over 5 minutes to come and collect our drink order. By the time our server was there to ask what we wanted to drink we already knew our entire order of drinks, appetizer, and entrees. We ordered everything at the same time. Drinks took forever to come out. By the time our appetizer did arrive the entire thing was ice cold besides the artichoke dip. Mozarella sticks and quesadilla were cold and chewy, and the four itty bitty wings were cold as well. The chips and artichoke dip were the only things that weren't ice cold but it seemed as if the dip was left under a hot lamp or something for far to long as it had about 1/4" of hardened surface layer that had to be scraped off to get to the actual dip. The chips were 10x saltier than anything deserves to be.

It then proceeded to take 40 minutes from the time the appetizer was delivered to the time our main entrees were delivered. Mashed potatoes were again ice cold, chicken was very hot though and juicy. My husband's pasta was very doughy and the chicken for his pasta was dry and hard as a rock. Ohh and both entrees were also extremely salty. While eating our main dishes we realized that whoever was making these dishes did not know the proper ratio for salt in anything. The potatoes were salty, the mushrooms were salty, the chicken was salty, and even the pasta was salty. Each individual item was salty on its own. Eating everything together was like eating the ocean.

We proceeded to flag our waiter down ask for two boxes to go, as it was impossible to continue eating that much salt in one sitting, and an order of the pecan blondie dessert to go with the check. We should have just got the check and boxes to go as it took the back staff 45 minutes to make one lousy dessert to go.

I know we were not the only upset customers that night as tables all around us were complaining about orders being cold and wrong as well. The manager was so busy doing who knows what that he/she wouldn't even come up to the other complaining tables.

Our waiter, however slow he was, he did manage to get everything accurate for the way it was ordered and continually checked in with us. We held no issue with our waiter as we knew the issues were not his fault and still we tipped him over 20%. I cannot fathom how this location is open and operating still. The managers and owners...