Church's Texas Chicken — Restaurant in Phoenix

The SERVICE experience was horrible. The cashier was unknowledgeable about the online coupons. She treated me as If I made the coupon at home... very sketchy. She stared at it/me for a while then called for a manager. Once the manager arrives, she recognizes the coupon and educates the cashier on how to process the discount. She then grabs a box and tongs to fulfill my order never washing her hands. I mention the handwashing and she is dismissive; no eye contact no response. Meanwhile, the cashier is still eyeing me with contempt. The manager comes with the order and dumps a bunch of hot sauce in the bag. I requested some honey and informed her that I do not eat hot sauce. The manager stated, " The honey is only for the biscuits." "I can't give you any unless you're buying biscuits." 😤😤 She goes out to her car and comes back with a laminated poster about how many condiments to give according to meal size but nothing indicating that honey was for biscuits only. I challenged her on this entire presentation, noted that I once managed a Church's restaurant also and asked to take a picture of the poster. She flat out denied me. I informed her that I would submit a consumer report to the corporate office and she smirked stating, "This is a franchise there is nothing they can do but here is the store manager's number." I declined this information because I know my way around the corporate food industry very well. Suddenly a look of concern appeared in her face... she grabbed a hand full of honey and asked, "Is this enough? Do you want to take a picture before I put them in the bag? Hmmmm maybe I will." SMH. Will never...

I ate here 2 months ago with a girlfriend on a Saturday afternoon. We were both so board with the make roommates and there mechanical building endeavors and musical inventories that kept them in the house like vamps bumping pornographic Rock and roll that bounced off the walls and our brain's. Lol!!! It could use a good overall cleaning till it sparkles. That should keep it for another year or soooo.😏 Anyways, I ate some chicken and became nausea's about 5 minutes later. My girlfriend upon query, stated she was fine then asked me if I was pregnant. At which point we both rouciously busted out with roaring laughter. I've not been BACK since. There's plenty of parking, a Goodwill, and two, yes,2!, Supermarkets attached on either side, a Fry's and one of Hispanic distinction and deference. Oh, and Wal Mart is just up the street, about 3 blocks! With Scotsdale straight ahead just over the bump. With a plethora of City Transit available coming...

Edit: Food and service quality has increased but so has the prices! Cost to eat here has gone up but the food is almost always fresh and ready to go. Been coming here enough now to recognize the hard work some of these employees put in.

It’s a real hit or miss… Recommend ordering fresh food as it’s rarely “fresh” but always “acceptable”. Nothing my microwave at home can’t fix. The homeless from the Cricle K across the street causes some problems but the service is at times overly friendly which is no complaint. I mainly find myself eating here out of pure convenience as it’s one of the closest fast food restaurants to me. My problem is I like to come late and at times they will close early which I have been unlucky enough to encounter multiple times. I just go to the Salscita next door for food...