Jj's Gyros — Restaurant in Phoenix

Decent food, but they are really inefficient and can't multitask. I love their hummus, it's probably my favorite of all the places near me. But, I can't stand how long they take to prepare food, even simple orders. If you order anything with meat on it, you're going to wait a while. If you have a lot of food in the same order, might as well get comfy for the long haul and prepare for a wait similar to a sit down place. Today, I was in the mood for hummus, but I also knew I didn't have much time to wait. So, I ordered plain hummus and some fries, which shouldn't take that long. More than 15 minutes later, still no food. I finally had to go up and ask how long it was going to be. Based on how long it took, I thought I would at least get fresh hot fries. But no, they were just warm. So, it took them 20 minutes to throw some hummus into a container, wrap two pitas in foil, and put some already cooked fries in a container. I think they just tackle preparing food in the order they are placed, without any consideration for getting smaller, quicker orders out while waiting for larger...

To say I am let down is an understatement. The reviews of this place are all fantastic. The food I got was not. I had an office co worker go get everyone lunch. The Falafel sandwich was terrible. They were the driest falafels I have ever had and to top it off the lettuce they used was all stalk. Hard crunchy stalk not actual lettuce. The tahini "sauce" which was just watered down tahini made it even dryer. I was shocked to open the greek salad to find it was made of up all lettuce stalk. Literally just thick white crunchy stalk. No actual greens. Only 1 dressing was provided even though the falafel sandwich also came with a small salad (which was also pure stalk). The tabouleh had good flavor but had the texture like it was made in a food processor. It was really mushy. The Chicken Shawarma and gyro were pretty good though so that was at least the saving factor of this review. This was a huge miss and not sure I want to give them...

I really hate to leave a bad review, but I'll do it when there's something off with everything that I purchased. Starting with the dolmas appetizer, they don't look anything like the ones pictured, they were really small, mushy and really oily so I'm pretty sure they came out of a can (really disappointing). The Tzatziki sauce was good, but it has a heat kick to it so beware. The Greek salad only had one Kalamata olive in it (disappointing again) and the dressing is far from a Greek dressing, it's some sort of balsamic (not even ok). As for the Gyro, it had a ton of meat on it that had good flavor, but it was extremely greasy and there was barely any Tzatziki dressing on it so I recommed getting at least one side of it. At the end of the day I wouldn't eat here again, and sadly I would never recommend it. On the flip side, the staff was friendly and the restaurant...