Originally coming from Brooklyn, my family takes their pizza pretty seriously. For Mother’s Day this year, my Mom wanted the whole family to all hang out with her and enjoy pizza from Pizza on 40th, which she has loved for many years. I looked up their info and put my order in online. Unfortunately, I put the order in for 11:40 instead of 12:40. Pizza on 40th doesn’t open until 11, so I waited 30 minutes to change the time of the pickup, as you have to call them to make any changes to the order; changes cannot be done online.
So, I wait 30 minutes. I then call the restaurant at 11:10 to notify them of my error. Clearly, they haven’t started cooking the pizza yet, so there should be no issue. I can be so naive. A young man picks up the phone and I let him know that I put in an online order earlier and need to make a change. He must have only had my order waiting, as he knew exactly which order I was speaking of. He reads it back to me. I let him know that everything is correct except the time. I need to push it back one hour. He then “regretfully” informs me that he will be unable to push the time back one hour since I put the order in online and he’ll have to process it for the time I entered. I was surprised to say the least, as they hadn’t started my order for the two pizzas yet. A pizza takes under ten minutes to make/cook. We all know this. He let me know that the best he could do for me would be to put them in “later” but at an unspecified time. That sounded completely ridiculous. I ask him why that’s the case, he asks me to hold for a second and I can hear him chatting with a co-worker. He comes back on the line and let me know that he’ll have it for me at 12:50. I thank him and wonder why in the hell I tipped this guy $4. He definitely is not deserving of a tip. But, whatever.
Now, I know this guy’s a jerk but I’m curious how much of a jerk. Well, I showed up at 12:40. I figured that if the pizza was ready at the earliest pickup window (12:45), it would be coming out fresh and I’d be there for it. I pull up to an empty parking lot and an empty pizza restaurant. They’re definitely not slammed on the morning of Mother’s Day. I walk in to the young guy standing around not looking busy and the cook doing about the same. On top of the oven are two pizzas that were clearly waiting. They were cold, but nothing I could do if I wanted to feed my family. I took them with me and we at the cold pizzas.
Suffice it to say, Pizza on 40th has lost my business and that of my family. If I can dissuade you from wasting your money, I’d suggest going someplace that appreciates your hard-earned money. Firstly, the phone staff was a complete jerk on the phone, just trying to push around some fantasy power he has over my pizza. It’s pathetic. The next strike was doing exactly what I didn’t want him to do, which was cook my pizza at least ten min early so that it can wait for me, cheese congealing and the crust getting hard and inedible. They took what was my Mom’s favorite pizza in Phoenix and made it clear that they wouldn’t serve us good pizza. And the final straw for me, they also made it clear that their staff is so petty that I can’t put it past them tampering with my pizza and that’s just not a chance I’m willing to take.
Pizza Heaven, Trevor’s Pizza, and Manhattan Pizza are all good pizza joints and I’m happy to give them my business. They seem as though they appreciate it more than...
Read moreConsistent "Best of Phoenix" Brick Oven Pizza Slices, Wings, Stromboli, Calzones, Pasta, Sandwiches etc. Rare Pizza Toppings available (Anchovies, Kalamata Olives, Artichoke). Pizza has almost Twice the weight of most toppings as a Commercial Pie but an even distribution of flavor. I Suggest White, BBQ Chicken and Margarita Pizza. Pizza Chef Fernando is a Rembrandt or a Davinci Artist that Starts with creating a round Canvas of Dough formed by his hands. Then uses the Toppings you choose as colors to Paint for you a "Mona Lisa Pie" that should hang on a Museum Wall (if the toppings would stay on and the Pie makes it past the hungry Security Guards). Chef Carlos is an Apprentice to the Pizza Gods as he forms each pie as a "Creator of a Universe" would disperse the Stars and Planets throughout the Void of Space. Begining with his fingers and a Lump of consistent recipe, quality Pizza Dough, He creates the edge of Time and Space that becomes your crust. "The Pie IS the Sky." Carlos controls the Bubbles in the dough of your perfectly cooked to order Pizza. He controls the void, literally. Watching him "break" the dough is like watching a Mythological God choosing where Thunder and Lightening should strike. Downsized Old School Restaurant encourages Food to Go and Delivery but has Small Outside Dining Area/Counter to enjoy a quick meal. Desserts available Cheesecake, Cannoli and Tiramisu. The Mozzarella Cheese is from New Jersey, so the Cows have the "Attitude." A destination of North East Coast folk in Arizona who just can't find anything close to New York. A few Miles North of Sky Harbor Airport where the Lower, Middle and Upper Class Phoenicians enjoy their "Neighborhood" Pizza Joint. Brick Oven Pizza and other Great Baked items, Salads, Appetizers. Great Prices for Top Quality. "You'll be back and Brenda will know you."
... and They even have a Conspiracy Theory, Surf Talking, Aging Musician as a Pizza...
Read morePizza is good! I ordered the most traditional pizza you can get which is the cheese pizza! The sauce, cheese and doe is nothing to complain about. Crust is super crunchie. My perfect crust is how it crumbles so easily when you’re biting into it not like some where it tries to break your teeth or how it can just have a rubber texture. I haven’t tried the toppings yet but I’m looking forward to it as well as their subs, wings and pasta. I gave them 4 stars because of a few things, first it was their logo that said brick oven pizza on 40th so i got excited and ordered a pizza then looking around there isn’t any brick oven which isn’t a big deal. Most places when you walk in to order and wait they would offer a bottle of water or atleast a cup of water especially in a 112 degree weather, a nice and sometime needed gesture when in Arizona especially when the room is warm. Obviously most people would order first and come and pick up but i wanted to experience everything. Waiting inside there was pretty hot obviously because of the oven but it would be nice if the 2 rooms were seperated with plexiglass. A wall mounted ac would be nice or a fan atleast it wouldn’t take much since the place is really small to keep at temperature. Then there’s the table, very sticky and oily which is normal but when you have 2 customers and maybe 12 feet of table it doesn’t take that long to quickly clean them other than that those are the only reasons why i gave them 4 stars. And for those who’s wondering! If you spontaneously walk in to order your wait time should be an average...
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