R.T. O'Sullivans Sports Grill — Restaurant in Phoenix

The bartender let out s deep sigh when I walked in at 10:30 there about this morning. She seemed bothered? That she had to wait on me ... the first patron of the day? I ordered a bloody Mary and I watched her squirt some white crap and some red crap and idk ten minutes later she had completed the task. Worst bloody Mary ever. I asked for some ice to dilute it but that was not enough I then asked for some ice water and she brought some from the kitchen not from behind the bar. I decided it might be best not to drink the water and figured a way to get some from the picture at the end of the bar a bloody Mary is like some juice salt pepper celery salt garlic worshire an olive and twist lemon or lime any case you need s nicer person to work the bar maybe I was too white for her she was off putting and I can't exactly say why we had been there three Fridays ago and it was great the food the service but not...

I had an unacceptable experience here and will never return. I was charged for food that neither I nor anyone at my table consumed. To make it worse, my card was run and signed for by someone else, apparently due to a mistake by another server. When I called the restaurant to address this, the manager admitted it was their fault and mentioned that they had to refund several other customers that day for similar issues. However, instead of taking responsibility and refunding me, I was told to contact my bank.

This isn’t just about the money—it’s about the lack of professionalism, accountability, and awareness from the staff and management. This kind of carelessness is inexcusable, and I wouldn’t recommend this...

What I got:

Church music Modelo Spinach and artichoke dip Shepherds pie

Drinks were crisp and cold ! Tasted clean and great surprised ! Spinach artichoke dip was lukewarm and chips very salty little breads were very buttery and soft and a bit warm overall alright had better still enjoyed it , shepherds pie doesn’t have gravy in it was told as I wanted the gravy to the side instead of mixed in but it’s so rich and thick in meat juice and spice that it’s moist without it but I recommend getting a side of gravy makes it way better the mashed potatoes a bit clumpy throughout and a tad bit salty, it...