Starbucks — Restaurant in Phoenix

The waiter named Julio served so badly… I ordered coffee for my friend, I forgot to add milk… after my friend came to get it, she found it too bitter and asked Julio to add a pump of milk or sugar to make it a little sweeter so she could drink it… He was forced to pay an extra 80 cents for that milk or sugar… she didn’t have her wallet to pay the extra… so she asked to add something to sweeten it so she could drink it… But he wouldn’t give her any sugar if she didn’t pay extra… In the end, he poured out the cup of coffee and returned the money to my friend… This was such a waste, even a little sugar or milk was not given. And the solution was to pour out the cup of coffee and return the entire $3.75… This way of handling things was so stupid and made us very upset… I’ve been drinking Starbucks for over 15 years, but this is the first time this has happened and I’m very disappointed with this service. we never come back...

I ordered a caramel apple spice But when I got it, It wasn't a caramel apple spice..it did have apple in it, but it's not what I ordered. So I took it back up there and let her know and the manager jumped in And told her to make the same drink but hot.I tried telling them that it had apple cider in it But she said "Don't worry he's gonna remake your drink for you". I gave up and said okay and just let him make the drink. He seemed so confident cause he was so adamant about how to make it, so surely it'll be right this time... right? Wrong. When I got it back, it didn't taste anything like caramel apple spice.. again. The only thing it had in it that resembled my drink, was the whipped cream and whatever apple was in it..Lol..I didn't wanna go back up and complain, so I just threw it away...

I go to Starbucks in the fries superstore once a week to meet a job navigator. There's Wi-Fi here and we usually drink coffee and I apply for jobs online here. Nobody bothers us it's a cozy little place to go for a quick bite or if you need a cup of good coffee. I enjoy going hear the service is great and like I said there's free Wi-Fi and nobody bothers us while we're doing our work. I would also recommend this as a great place to do homework or to have a...