McDonald's — Restaurant in Pikeville

This IS the absolute worse McDonald's in Pikeville, the other 2 aren't entirely much better but this one is certainly the worse. Unfortunately it also is the worse McDonald's I've been to. I drive over the road & have stopped here on 2 separate occasions, once for lunch & a few months later for breakfast. I would've expected different service, no. Beyond rude employees. The drive thru cashier taking the orders was snarky & rude to anything I asked, to the point I said screw it & didn't even order anything. Lunch crew was no different. I walked in, ordered sweet tea with lite ice. I got a cup of ice. McChicken that was basically jus 3 orders of mayo, lettuce & an on the verge of being thrown out it was so dry chicken patty. Cold greasy fries & the gallon of sweet tea I ordered was basically whatever sweet tea that was in the bottom of the container then filled up with UNSWEET tea. Look, I worked fast food, I worked at the 24/7 McDonald's in Ashland matter of fact, before I got the otr job I have now. It takes an absolute IDIOT to screw these orders up people. This location is horrible. I'll get my McDonald's at Norton my next trip north or I'll go out of my way to go to one of the 2 Prestonsburg locations, Paintsville or I'll starve until I get to Louisa but I won't be stopping at this...

Just a quick update. Since I wrote this review some 9 months ago, I recently gave them another shot, in hopes that some things would have changed. Unfortunately, that is not the case. Old stale fries, chicken nuggets that were either so old, or overcooked, even the meat inside was brownish. The hamburger, the Big Mac, once again the patties weren't even warm and the lettuce was discolored.

I don't know how they stay in business to be honest. I guess most people have just adapted to the way the food tastes and no longer have a normal taste for food. Everything wasn't warm, it was all stale and even the fries I use to love so much, had a weird taste to them and the kind of texture you get when you leave those fries out all day.

I try to warn as many as I can, don't eat there, you will waste your money and walk away unsatisfied for sure. On my last trip here, I ordered the same thing I always get. Big Mac combo, 10pc chicken nuggets. Normally everything is great, but my last two stops have been well under par. The meat on the Big Mac was cold, the usually awesome fries, also cold and there was no way they were even close to fresh and the same goes for the nuggets. It was highly disappointing, and I am not sure I will attempt to waste...

Past few days I’ve came through either the order wasn’t right, was given the wrong meal, in such a hurry they can’t put the cheese in correct so when I try and explain to the lady or man I couldn’t tell they said have a good rest of your day sir when I’m just trying to explain the past few times the food and service wasn’t that great so she Shews me along anyway so I try and call to talk to someone and I could here the person telling the young man in the phone just to hang up on me. I will be contacting corporate and see what they have to say. It’s pure laziness in untrained of the staff like this is in the middle of downtown Memphis or something. There was no rush at all be hind me and she couldn’t even take a second to hear what I had to say. Horrible horrible is all I can say. It’s always that same location. Management seriously needs to...