I visit this subway often and there is one employee I believe she is the manager her name is Araceli usually she is a bit standoffish and gives off the vibe that she is there just to pay the bills which I understand. However, specifically she misheard my order and when I advised her that she chose the wrong meat she started to roll her eyes and say “you said roast beef” I’ve never even ordered a roast beef of anything before in my life but even if I did say roast beef it’s impolite to have an attitude because you have to update my order. I still apologized just to be polite. After checking out I hear her in the back loudly speaking with her coworker about me ordering roast beef. She is very unprofessional everyone else here has been professional, provided great customer service but Araceli in particular could use training on how to serve customers with respect. I honestly would eat here more often but knowing I’ll have to engage with someone so rude makes me not want to come to this establishment. I hope management or the owner does something...
Read moreOne of the rudest workers I've ever experienced. Rude throughout the entire sandwich making process and I was trying to be nice. When I asked him what was wrong he wouldn't look me in the eyes and ignored my question. I had to ask again because this is unacceptable. I'm politely ordering a sandwich and he is acting very unprofessional. Never coming here again. Almost just walked out without the food because of this awful experience. It was a young boy who made the sandwich. Please train this guy about manners. Shouldn't be treating customer's the way I was treated...
Read moreWent in at 8 pm. Shes blocking the door sweeping. Then tells me to wait. No.. put the broom down and help the customer... then go back to cleaning. Didnt ask if it was to go or for here. Very rude and east indian owned. very poor customer service. And overcharged. And its always too muggy and hot inside. Put the A. C. On!!!! Is it gunna hurt? No customer comfort. Dont go here. Its misery. I also got sick prob bc old food spoils faster bc not climate controlled. All food places should have a.c. at 74. So food lasts and so customers arent pissed and sweating...
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