Domino's Pizza — Restaurant in Plain City

I'm a former driver for this location. Domino's is all about making their money and not focusing on their employees, managers, or GM. The pizza is great... if you order thin crust. The dough is very cheap and pre made. Salads, lava cakes, etc are premade and shipped here. My GM was very sweet and puts so much work into this store along with Yvonne. You can tell they care about the quality of the food and keeping the facility very clean. It's simply hard to keep employees when they are hired at a minimum wage and can't expect to ever get a raise. As a driver some days you can make decent money from tips, but other days it's as if you are losing money from driving a 10mile radius delivery zone with a large possibility of getting stiffed. The worst part about this place, is the employees don't want to be there. This creates a negative environment and high turnover rate. There are other jobs out there that simply pay much better for the same work. When it's slow (often is) drivers aren't making any money. When it's busy all of a sudden, the usual night manager tends to get stressed, yell at people, call them stupid, and continue to act unprofessional. Luckily the GM understands this and even let me go home early one night so I would get away from...

EMPLOYEES PICK NOSE AND REFUSE TO WASH HANDS!!!!! Placed a carry out order and pulled up to pick it up and observed an employee picking his nose twice. When I walked in I asked who was making the pizzas, told what I myself and my husband observed, and asked the employee to wash his hands. The employee immediately got defensive and started getting loud and rude. My husband noticed something was off so he poked his head in to ask me if I was ok. As soon as he went back to the car the employee confronted me in an extremely aggressive manner and asked “does he got a problem?” I said “ he saw you picking your nose” so he proceeded to ask “do you got a problem?” And acted as if he wanted to fight me ( I’m six months pregnant) at this point my husband came back in and asked for our money back that we would go somewhere else. The employee began yelling and cussing. I asked for his name as well as the managers name and contact info and was refused both by all employees. Stating “they weren’t getting in the middle.” All because I asked the employee to wash his hands after picking his nose...

Less than mediocre hand tossed pizza. The pan crust is significantly better but costs more. They seem to make the order right they just can't ever seem to deliver it to the right address. Twice in a row my order has been lost. My wife drove to the house our food was delivered to and swapped it for their food that was given to us. Today, they dropped my food off at my neighbors house. This is not rocket science guys, my address is visible on the front of my house and mailbox. I reported the issue both times, only once did anyone call to try to make it right. Also, please hire some competent drivers.

Update 6/22/2024: store manager called me and apologized for the mistake, confirming driver dropped it at the wrong house and sent driver back to deliver it to me however I had already found it on their porch and ate most of it by the time the driver came back. Upping review to 2 stars for their attempt to resolve...