Wendy's — Restaurant in Plain Township

It was dirty, they prepared food without gloves and still used their hands versus kitchen utensils. One person put gloves on after seeing me stand there waiting for our food, then scratched her face with the same gloves she used to prep our food, and others food.

They had the fries in a fry container but it was sitting on the side of the fryer on top of a cardboard box that had been flattened. When they filled fires (without gloves) they laid them down on that box!

Another employee walked to his car and the bathroom with his phone in hands about 5 times while I was standing there waiting for our food. In between those times, he was in the kitchen where food was being prepared holding his phone.

So disappointing!

No one was rude, but no one seemed to care about quality,...

VERY DISSAPOINTING FOR BEING NEW ALBANY AND A BRAND NEW LOCATION. Awful service, a tiny spec of mayo on crispy chicken, there was hardly any cheese on the cheese fries, the crispy chicken also looks extra burnt and old, the burger had a tiny spec of mustard on it, extra onions was 2 small slices of onion, no lettuce, buns feel hard like they were just sitting out getting stale, I hate the fact that you can go inside and you cannot speak to them, you have to do it through the machine inside,( unless you are in drive through you can ask for a real person), the people do not greet you, it's just the worst wendys I've ever been to and we go to a lot of them, and often. Don't go here unless you want to...

This location caters to drive through. Walked in they want you to use the kiosk but had to go to the register to use the coupon. The employees acted like they didn't want to be there. My sandwich was not hot and the worker was short with me looking through the sandwich like she didn't believe me. The second sandwich was the same so ill just heat it up at home. Then tried to explain if you want it hot it would take 3...