No.1 BBQ — Restaurant in Plano

Very unprofessional! Seems to STRONGLY dislike people of color. I went in to pick up an order, it was a woman at the counter. The woman came from behind the counter & started to buss tables & said something to her son for him to translate. He asked if I could wait I said yes. I waited for 5 mins. 2 set of people came in after me. The woman still didn’t help me & proceed to help the 1st set of people. Once she was done helping them she then helps the 2nd set of people. That’s when I bought it to her attention that I was still waiting, she ignored me. That’s when a young man came from the kitchen & I asked if he could help me, he rolled his eyes & said no orders are ready right now. I said ok could you see how long it would take? Both him & the woman went into the kitchen & came back out. He said 5mins. I waited in my car, 8 mins later I went back in. No one acknowledged me. The woman walked pass me & approached the young man & said something that seemed like a vulgar term & quite racist. I gave them the name on the order & they didn’t want to hand over the order. What a headache. No one should ever be treated this way. Never want to be in the same distance as the...

I have been to this restaurant 2 times. The first was with a group of 5 people. The food was good but the environment was uncomfortable. The whole time Not only the other guests stared at us but the staff as well. Not letting that interfere with out meal we continued to enjoy each others company as we ate. The second time we went to eat there was several months later. Calling ahead of time to see if they where open due to it being a holiday. My wife and I decided to eat here one more time. After driving over 30 miles we arrived to get turned away at the door! Saying that only reservations are allowed to eat in the restaurant. They didn't even ask if we have a reservation they told us that we could order but not eat there and close the door, I felt discriminated against and will never come to...

Before ordering, I asked the server if there were any restrictions on using coupons. The server said there were no and they could be used unconditionally at any time. However, when paying, the server changed it and said that the coupons could only be used when paying cash. I assume that they operate this way to facilitate their tax evasion. In addition, there were too many people and we were asked to share a table. There were only 2 servers, so the service quality was very poor. I still gave a tip, but the server let us to tip more. One plate we ordered was not even given to us when we were going to pay. We wanted to cancel this plate, but they refused to cancel and gave us that plate right away to let us finish. The food and service are overpriced, a meal cost $200. I will never...