Piada Italian Street Food — Restaurant in Plano

ChatGPT You said: Review on pedia Italian restaurant about bad customer service need review ChatGPT said: Here’s a professional but firm review you can use for Pedia Italian Restaurant about bad customer service:

Review: I was really looking forward to dining at Pedia Italian Restaurant, but unfortunately, the customer service was very disappointing. From the moment we walked in, the staff seemed uninterested and unwelcoming. It took far too long for someone to acknowledge us, and even after being seated, we waited an unreasonable amount of time before anyone came to take our order.

When we finally received service, the staff was inattentive and dismissive of our requests, making the whole experience feel rushed and unpleasant. Good food can only go so far—without friendly, attentive service, the overall dining experience suffers.

I hope management takes this feedback seriously, as better training and attentiveness from staff would make a huge difference. At this point, I can’t recommend this restaurant based on...

Was our first time there... went in for the Carbonara Pasta w/ grilled chicken ... I was shocked at how much the guy skimmed on the meat-the guy making my order barely put in 4-5 extremely tiny pieces of chicken- and there was an extra charge for meat- not like it was included in the pasta! Terrible! Thereafter it was passed on to another person behind the counter-the Asian girl did not even ask me for grated parmesan on my pasta when she clearly asked the Asian couple ahead of me...she just shut my box close- I looked puzzled and requested she please put grated cheese on my order too... unpleasant experience...bad service, food didn't taste fresh.

**Updates: After my feedback their management team took the time to address my concerns. Their effort to make things right shows their commitment to customer satisfaction. Holding businesses accountable matters, but so does recognizing when they try to improve. I'll return in a few weeks to see if the core quality and service at this location improves. Hope this...

Highly disappointed in the experience here. Day 1, they had a fully staffed kitchen, plenty of food was prepared and ready, yet the service was snail like. It took over 15 minutes just to order, then another 8 minutes after my order was ready just to pay. If I’m not getting fresh food (meatball pocket), why am I waiting to pay? On top of that, it seemed like the staff couldn’t listen or hear anything the customers were saying. I had to repeat myself two to three times for each employee. Several asking the same question the employee next to them had already asked.

The only reason I’m giving two stars instead of one is because the atmosphere inside seemed relatively calm, but the service definitely needs to be improved. The food itself was decent for a non-fresh item, but probably would’ve been better if they were made fresh. Especially if I’m having to wait in...