Chili's Grill & Bar — Restaurant in Pleasanton

First things first I love chillis my whole family does and we eat there almost every other week...we were in Livermore doing some shopping and stopped by here at first customer service was ok we were seated immediately but from there things were a little down hill which was very upsetting I want to say we were about 2 families there and a few people at the bar and it took a LONG TIME to get our food so we disregarded that thinking ok well our food is going to be fresh...NOPE my sister had some old looking asparagus that looked sooo damn dry when at any other chillis it’s buttered and seasoned we asked the waiter why it was done that way and she said it goes through a conveyer belt ?? My moms chicken taste so stale and well my steak was rediculously cold my salad wasn’t a salad it was old lettuce and onions croutons were hard as hell I mean it was just a waste of our money ! That’s not all when you go to a restaurant you expect good customer service food food but to top it off the waiters and workers looked like they were at home they looked like bums I’m not trying to be rude but I would say if you work in a place we’re you serve people you need to look decent not like your homeless unfortunately I would have rather ate at in n out and saved a...

I have fond memories of Chili's from my time in Boston, but this particular outlet has nothing but failed me so far by sloppy food preparation and forgetting items that were ordered (and paid for!). Last order I placed was for a Smokehouse Combo. The Jalapenso Sausage was barely heated up, let alone griddle-fried. It had no color, no browning on it at all. The forgot to include the spicy red sauce they usually provide. One of my side orders that I paid extra for was Awesome Petals. Those were completely missing. And I appreciate that bread goes soft on transport, but the one included here was not really toasted to start with.. felt more like they slapped on garlic butter and then microwaved it.

Sad, since I used to really like Chili's, but the one that's near where live is pretty much useless, which is not a good look, given that there are plenty of other, and better, restaurants in the area to...

“Best Fast Food Ever” Craving for finger food? Burgers? Fajita’s? Come to Chillies for good food experience. Located in the commercial space at times Google Maps can confuse you with the directions. But you will get there for sure. We missed and took few wrong turns. And thinking are we going to the right place… as we see lot of office buildings in and around. Enough parking spaces and got the table in 2 mins on Sunday evening esp on the Mother’s Day where most of the restaurants are full and reservations is required. Greeted and served by Ryan. We ordered the very famous Presidente Rita Fried platter Three in One combo Fajitas. Food quality 10 on 10 ✅ Customer service to the point ✅ Friendly Calm Ambience ✅ Hygiene maintained. Neat and Clean Total bill $60 plus 18% Tip for two people. Thankyou @chillies for maintaining the standards. Coming back...