Vics All Star Kitchen — Restaurant in Pleasanton

Had breakfast with my family here. Laura, the server did not write down our order. She decided to impress us with her memory. We anticipated that the order might be messed up and it was. Now we need to tell her that there are mistakes, so we are uncomfortable. The potatoes were wrong on mine (hash browns instead of country). Not a big deal, but instead of just bringing me the correct potatoes, she took away my entire plate. Now my family is eating without me. Why would you take all of my food away? Just bring me the new potatoes. Isn't this common sense and polite? There is no time that not writing down an order ever works out well. Even when everything is correct, the customer is worried that something might be wrong. Customers also will change their order to make it simpler, when they see the server without a pen. We don't want to substitute ham for bacon in the omelette, because that might be too much to remember. Other restaurants in the area (Bill's Cafe), use electronic ordering. The order goes directly to the kitchen. It's faster and errors are reduced. Can somebody please get...

VICS Place is bigger than it is from the outside..I appreciate how the tables are well spaced apart from one another. We went there this President's day holiday and the place was somewhat busy but we were seated immediately. We chose to sit inside because we were being chased outside by the BEES! 😆 that was our cue to be inside diners. We were asked what we would like to drink and then our waiter introduced himself and brought our menus. David was very friendly, nice and was able to answer a few questions about some of the food. I liked that they were constantly dropping by asking if we needed anything and filling our drinks. Once the food came out it did not disappoint..it was yummy and flavorful..We had the Coach Kwan which was the omelet and my daughter had the Coach Toscano. Laura came by and introduced herself. She's very sweet and told us about the Brunch that occurs every 3rd Sunday of each month with mimosas 😋I'll end this with saying go to VICS.. you'll leave full, happy and with a to go box if you don't...

Wife and I have been coming here for a long time now and we have always enjoyed it but ever since they changed ownership they have really stepped it up a notch. Service was always good but the quality and the creativity on the menu has improved quite a bit. I just had the waffle sandwich and it was amazing. We have gone here two weekends in a row now. The food is good, the mimosas are cheap and huge, and the service is great. It is very much a small town vibe and since it is the small town I grew up in it is nice to see all the local highschool sports teams celebrated on the walls and the menu items are named after the local highschool coaches. Sitting on the patio for breakfast taking in a beautiful summer morning in downtown Pleasanton is quite relaxing.

Their prices have gone up quite a bit but I suppose inflation is hitting everyone. The quality is fantastic though so at least it's good value. Just tried the tres leches french toast and it was...