Double Shot Coffee Drive-Thru — Restaurant in Pocatello

This morning I woke up feeling like I was 101 years old. I knew right away that I would need a peanut butter and caramel latte. I got my tired body soon ready and left early for work so that I would have time to stop and grab the delectable drink.

For some reason, I autopiloted myself to a place I haven't stopped for a while... Double Shot. When I got there, I soon learned that they did not have peanut butter for lattes. It was a disappointment but hey we can't have everything that we want, I ordered a different drink and a muffin. We all need snacks!

After placing my order, I asked if they had got their rewards app up and running again yet as it had been down for quite some time... It still was not running... This was also okay, I suggested they use clover since they hadn't found a new app yet

After all of these things I was still mostly fine. I realized that I was probably a little grumbly because I woke up feeling 101 years old this morning. However, when I received my coffees and my muffin, my muffin was still frozen. A person supposed to eat us frozen muffin am I while driving in the car on the way to work? It's not like we have microwaves in our cars. Although, it'd be really cool if we did... Probably not very safe though. After all the little speed bumps this morning. This one thing is leaving me feeling little perturbed and a little dismayed and feeling like I should have stuck with my normal coffee place today. I guess I'll have to wait for my food to defrost to enjoy it.

Positive point, the girl that helped me at the window was...

Good people said this place is always great.I honestly tried few times to give it my business and I would be happy to savor their divine beverages and share my delightful thoughts about them if it was not for their ungodly hours.How can it consistently stay great if it fails to remain open?I do not live in Pocatello it serves me as some sort of a shopping and cultural(yes,cultural, don't you laugh at me)center and you may argue,but for me getting any food or beverage at a drive-thru place is not a carefully planned solemn event.More like a casual thingy decided in a spur of the moment.After shopping is done,I still have to drive for half an hour so why shouldn't I seep some tasty beverage in a process? Oh...wait...google says they are closed...maybe next day...oops closed again...maybe next month...oops...next year ? Let me look up their hours.Why would anyone close a drive-thru so early?Is there a city ordinance?Or just a Bannock county's tradition?Walmart , haircut places and even some restauraunts close much earlier than everywhere else,especially on weekends.I've heard Walmart combats pettie theft by getting rid of cashiers and making customers scan their own goods.Not saying this whole idea is not bright it seems just probably what they call "street smart".Sesame street smart. Here is my promise:I will update my review as soon as I am able to catch up with this guys and drink their coffee,but..."No One Knows the Day or Hour"when it will happen because they like to close their place way too early and I prefer...

I've struggled with the Jefferson location for over a year. I have one drink I order, every single time, and still it is always messed up. A huckleberry white hot chocolate is similar to a huckleberry white chocolate mocha BUT IT IS NOT THE SAME THING! If the order taker is unsure, they need to ask because nothing is more disappointing then getting to work with a coffee that you didn't order. I get you're busy, but I have also called the store and left messages, none of which were ever returned. I get a hard "sorry" like it's my fault when I take my drink back, and today I am met with arguing because my coworker was the one to order our drinks, and they still can't figure out that a hot chocolate and a mocha are two different things. Losing money starts with continually messing up drinks, and the fact your prices went up AND you cut out your buy 10 get 1 free cards shows that maybe you need to start with training your staff to read the order screen properly, and to confirm with customers if they want coffee or hot chocolate. You lost another customer today, not because my drink is wrong 9 times out of 10, but because Joe wants to argue with me about my order, instead of owning up to the same mistake we go...