Koji Ramen Japanese Restaurant — Restaurant in Pomona

Recently ate at this location yesterday and the customer service provided by a young man was absolutely mediocre. He could not care less to ask our table if we needed any refills for water; and to top it off the young lady had to tell him more than three times how to do his job!

I ordered the Koji Ramen special and to find out that it had shellfish and other sorts of seafood. When I had asked the gentleman for a refill of water he took more than 5 minutes and tended more to them then my party. He seemed to be very neglectful and not present at all during our dining experience. Again I had to ask the young lady for a refill of water; just to end up hearing her tell the gentleman that we needed water for the 2nd time. After he waited our table he asked us "how's everything?" I replied to him saying that "I was upset with what I ordered" considering the fact that my mussels in the ramen tasted crude, and undercooked." He couldn't care to offer a refund for my order, nor offer something else on the menu for the inconvenience

I am not allergic, though soon after arriving home my face and eyes were blood shot red and my body was covered with hives. In addition I had a severe migraine, and excruciating nauseating pain. My fever spiked up to 102.7. My bp was 176/127 and soon after I was rushed to the E.R.

As a result of waiting in the hospital for over 8 hours, they diagnosed my w/ FOOD POISONING. I also thought it was ironic that during my visit i remember seeing a sign posted on the wall that stated "eating seafood may increase your risk to food borne illness.

I do not recommend this place to anyone if you're considering a place with good customer service along with good quality food. The ramen was mediocre, the service was unwelcoming....

I finally tried Koji Ramen in Covina and I'm so glad we visited! This place is absolutely fantastic and deserves every bit of the 5 stars I'm giving it.

Let me start with the food - I went absolutely PSYCHO for their Psycho Roll! The combination of flavors was mind-blowing and perfectly balanced. The albacore special was another standout - so fresh and melted in my mouth with that perfect texture you want in quality sashimi.

The real surprise was their "Beyond Meat" ramen. As someone who's tried plant-based options at many restaurants, this was exceptional. The broth was rich and flavorful, and the plant-based protein was perfectly prepared - you might not even realize it wasn't traditional meat!

Even though we ordered takeout, the service was impeccable. Elizabeth was incredibly sweet, helpful, made sure our order was correct, and packaged everything carefully so it would travel well. Her friendly attitude and attention to detail made the experience that much better.

The portions were generous, prices reasonable, and the quality was top-notch. If you're looking for authentic Japanese cuisine with creative twists in the Covina area, Koji Ramen is absolutely worth a visit. I'm already planning what to try on my next visit!

Highly recommended for both ramen lovers and sushi enthusiasts alike - Koji Ramen delivers excellence...

One of the best ramen places in the area, at least for my wife and I. The broth in outstanding, some of the best either of us have had, and the noodles are the right amount of chewy. They are thicker noodles, which my wife normally doesn't like, but there is something about these noodles that is just always spot-on. The price isn't ridiculous either, which is great because some ramen places can get absurd with the cost when you start adding in extras, but you get a good amount of add-ins with the base offering here.

Our only complaint is that the protein options are just mediocre. My chashu always seems underwhelming, both in terms of taste and amount. My wife gets chicken and tofu typically, and says that the chicken is quite dry and the tofu is mostly flavorless.

What's more upsetting is that this ramen experience is the exact opposite of our other go-to ramen place, Slurpin' Ramen Bar; they have great chashu, chicken, tofu, and just generally all of their add-ins are amazing, but their broth and noodles are definitely not as good as Koji. We would love to see some kind of fusion between these two places where ideally you get the top-quality add-ins with great broth and...