Subway — Restaurant in Pomona

I was totally mortified after nearly eating my entire sandwich when I found a long black hair in my mouth. It was near my last bite and totally grossed me out. I know it wasn't mine as I'm African American with braids, and no one in my house has hair that long, not that it should be in my sandwich nevertheless. So, I took it back just to show them, and the manager didn't even have the common courtesy to come out from the back to greet me or apologize for it. I didn't even want anything but to let them know it happened, but I was told they were going to "look at video footage and call me." What!?! Call me for what. I don't need a call just acknowledge and apologize and change your hair net less policy. I will never eat at this place again for both reasons. No hair nets and no respect for the customer. And no phone...

Subway is great. I eat Subway at least 3 times a week. But I can't recommend this location. Awful quality control. Probavly because of bad managers. Yesterday the cucumbers had frost on them. Today the cucumbers had spots indicating they were defrosted. Why hadn't they been tossed?Brown avocado sitting with the lettuce. 2 styles of bread were missing. It comes across as careless, irresponsible, and poor quality. And the employees work hard and polite when it's busy. But management needs to give the employees the freedom to trash poor quality veggies.... or the management needs to change. Probably a franchisee. Absolutely...

Came to this Subway innumerable times over the years. In fact, I used to go here so often that at one point the staff would recognize me. I've never really had an issue or a bad experience with this Subway despite how many years I've been coming here.

It's clean and sandwiches get made and staff are nice. As for food quality and taste, it's consistent and the same as any other Subway. If you've been to one, you've sorta been to them all. There is a 7/11 next door, which...