Chuck E. Cheese

I had a “party” and I use the word very loosely at this location it was my very first time there so I had no idea what I was in for! My baby party was set for 5:30 I got there 5:33 and he had no set up no table ready nothing! A gentleman walked over when I started to ask why nothing was prepared for my son. I later found out he was the manager of the location. He pointed me to a table and said this is your table. A family just left from there the table was a mess and food all over it! I said this could not be my sons party table with nothing set and food all over it. The manager then got in my face and pointed his fingers at me and said if you do t stop being ghetto and complaining I’m going to cancel your party! And that was that for two hours my guest my son and myself went through hell!!!! I tried to make the best of it setting up my baby’s table because guest started to arrive. I had plates and cups in a theme. He pushed past my guest and said we can’t have cups. My sister asked why? He said this is MY store and I don’t have to explain anything to you! She pointed out that the other party with the Spanish people had a theme cups and we would not remove ours if they were going to have special treatment. He started to just snatch my baby’s cups off the table right in front of my guest. We had no host because every time some one would try to help us the manager Fransico would walk over and make them leave. There was a Spanish group having a party he took our host and had everyone including himself catering to them leaving my party with nothing and no one to give us anything! When it was time for the kids to have ice cream they said don’t give them anything and have extra to the Spanish party instead. We paid for wings were never given them and never refunded. When it was time to pay I asked what I’m paying for I had no party! He then called the police on me! I cried the whole night my baby had no fun. I was discriminated against from the very beginning! Even the officers said they respond there many times and he wish he could of told me not to have my party there before going through this. I will be calling corporate but I’m sure I’ll have to reach out to a lawyer if they are anything but unapologetic!