I regret not catching the name of the blonde barista that served me and my boyfriend yesterday but the interaction that I shared with her while getting my drinks was so wholesome and wonderful that I will forever remain a loyal customer you guys🫶🏻 I had reached over my boyfriend from the passenger side to make my complicated order and the first thing she said to me was “Okay Queen!” with the cutest little smile and with so much positive energy. I had then told her that i was ordering drinks for my sisters prom and so she went out of her way to draw cute little doodles on the cup!! She was honestly just so wonderful, so positive, so enthusiastic about her job, and so polite that it made me feel really wonderful about the whole exchange and I made sure to tip her well because she definitely deserves it. I’ve never had such a kind and sincere barista before so that whole experience was just so awesome really made...
Read moreSO frustrated with the experience I had this Saturday following into Sunday. I simply purchased my drink and asked to pay for my friend that was in her car behind me. They added $5 to my total to pay for her drink which added up to $9.41 which was fine, but then they proceeded to charge my friend once I drove off. I called back Saturday morning and their excuse was that "they were so busy" when she was literally the next car in line. So they do refund me the $5 and change the next morning, however, I then see that the original amount of $9.41 is now $11.41 - pretty much decided to add their own tip onto my receipt even though I clearly had $9.41 filled into the total amount. They also are trying to say they don't know how this happened. I am so frustrated by these girls.Watch...
Read moreBe aware, my daughter bought her Co worker that was behind her in line a coffee. When she got to work, she asked Co worker if she enjoyed her coffee, that was supposed to be have paid for by my daughter, to find out they charged her as well for the coffee and said it was a mistake because of how busy they were, 2 cars isn't busy. They then credited my daughter the $5 and in return added a $2 tip to the original purchase. So now they aren't just double charging for pay it forward coffees they're adding on tips. They have now lost my business, and my daughters. Not a way to...
Read more