when we first arrived on a Tuesday at 5:45 our group of four was seated in about 15 minutes. That was the only decent thing that happened. We first just asked for waters, and when we asked for straws the waitress totally forgot and we had to go to the bar to ask. We ended up having to go up to her like five minutes later to ask for them (the reason it mattered was we had a toddler in our group and he couldn’t yet drink out of an open cup, so we needed a straw for him). I should add it seemed like they were completely understaffed, it seemed like there were only three people were working the front, and there was absolutely no order, everyone was doing all the jobs, so when it came time to order we waited and waited and nobody came to take our order, finally we told the guy that was mostly seating people that we were ready to order, then we just sat for another five minutes before he rushed up to take our order. Seriously dude, why worry about getting people seated when they have to wait 20 minutes to order their food? We asked what the waiter would recommend, and they said try the pork belly, most people come here and say it’s a religious experience. Well it was not, it was hard as a piece of jerky and a piece of fat in the inside. It made us all sick. After ordering our food we waited and waited for our food. We arrived and were seated at 6:00, at 7:00 we still hadn’t received our food. I’m pretty sure there was one person working in the kitchen. At 7:00 we were all starving and hadn’t even received our starters ( aren’t you supposed to get those first??) we asked a worker if they could check if our food would be out soon, and they came back maybe five minutes with all of it. We order the loaded tots and they had hardly any cheese and were not good at all. The kfc nuggets tasted like they had been frozen. The udon noodle pork belly bowl was mostly just noodles… with a few pieces of disgusting pork belly. Then we waited and waited after finishing and had to ask for our check. We wasted a lot of time and money on food that wasn’t even good and made us all sick. We should have just gone...
Read moreJust awful. Taking a step back, we came here because of the glowing reviews. Walked in and got a table in 5m. Place was hopping. Good energy and smelled tasty.
Ordered a beer and a GnT. Cocktail was basically gin. Strong. Too strong without food.
Placed an order for a couple rice bowls because they said they'd be fast. How hard could that be? Wife and I proceeded to play some cards. By the 10th game we were not only hangry, but no one had come by for over an hour. I went up to the bar and asked about our food and was told that there were lots of people ahead of us, but we'd get food soon.
40 minutes later after that still no food. At this point the restaurant is technically closed. The group next to us still hasn't gotten their food and several other folks were waiting at empty tables.
Finally told the waitress's that we were going to leave. That we were hungry and that waiting 100 minutes! For food was too long. Within 5 minutes they brought out a couple mediocre bowls food. Took a couple bites and told them we were paying. They agreed and comped us. But asked us to pay for our drinks. At this point we were so upset we threw down a $20 and left.
Wanted this to be good. Really did. It's cute. Has character and ok food. But holy mother of god, waiting 100 minutes for rice bowls is insane. I will never do that again.
And you shouldn't either. This...
Read moreMy husband loves the belly bowl from here, complete with the fried egg on top, but I'm not a fan of pork belly or rice (that's why it's two stars and not one). That being said, I have tried really hard to find something that I like so we can keep going there. After three visits of miscellaneous appetizers, I found the Philly cheese steak, substitute provelone for the plastic American, and found that it was made in the same way that I used to get it in Philly..BUT, that was once. I ordered it again and it was made in a completely different way, with the cheese on the bread rather than cooked with the meat. I thought, maybe it's a new chef, let's try again. The next time, there was so little meat on the sandwich, I couldn't really tell what it tasted like. I was just eating a dry french roll, with a hint of meat. In addition to that if you get the wrong waitress, nothing comes out right, and she is totally oblivious to water cups being empty and drinks needing to be ordered. She will argue with you about your order, and doesn't ever check back with you to see how your food is or bring you a check. I had really hoped we had found an alternative to the Gastropub downtown because they always have such a long wait, which makes them undesirable for us, but I think we need to...
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