Domino's Pizza — Restaurant in Portage

Y’all tell me If this is acceptable…..I didn’t even touch the pizza..they came in 30 mins cus I’m around the corner ..but this doesn’t look acceptable to me ..they suppose to be replacing the stuff ,I offered to ft him on whoever’s phone in there to show him ..smh…then they was supposed to replace the stuff and it took an hour and a half then they brought the wrong pizza,I screamed at the guy before the elevator door closed but he ran off as witness by my hotel people .Then I called the store I told him the messed up the new pizza , then he told me I told him something I did not tell him he literally made up something and can’t hear .I mentioned the spinach in the pasta.He said I asked for spinach on the pizza and I didn’t ask for chicken.When all u had to do was pull up the order and see what i ordered .Then threatened to call the police , and I walked over there . The manager didn’t want to listen ,and then he printed out a receipt he made up that doesn’t match my original order to the police. Then the tall lanky guy,was calling me a bum and said I didn’t leave a tip to the other person who delivered the pizza , and talking all rah rah ,and made false reports to the police and said I “called him outside and threatened to kill him” he said this right in front of me with a smirk on his face .That’s my original recipet and the new one for the order he made up when he printed out in front of the police.he said “u didn’t ask for chicken on the pizza”why would I ask for chicken and u see that theirs already chicken in the pizza in my order from what I placed online.I didn’t even tell him to add or take off anything because I know they can see the order .I inquired about how much spinach is suppose to be in the pasta.I never asked for spinach on the pizza..Why would I??u can see the pizza was supposed to have chicken on it . but he made up his own stuff and wouldn’t listen to me when I tried to tell him he tried to drown me out.u can see my original receipt and then the made up on which he placed over the phone when I calle the first time .They really threatened to call the police because they messed up my pizza and didn’t want to listen to me tell him he made up some sh*t I didn’t ask for .Y’all can all see right here ,I never asked for spinach in the pizza .he made that up .

Images :First pizza then new pizza… Original receipt and new receipt from the order he made up and printed out in front of the police and make me look stupid.The police didn’t care what’s wrong with the pizza and sai d I can’t get my money back or a new pizza which I dnt want at the time and told me I had to leave . The second pasta was decent so I didn’t take it back .But they way they talked to me in the store they probably spit in it .Especially the guy who called me a bum for “not leaving a tip” to the other person that delivered the pizza ,and the way the manager was talking .. they definitely probably spit...

The last time I ordered from them I didn't get wings I paid for. they said they would make a note for the next time I ordered that I would be credited the wings. so I placed an order on my app for 3 other items which said it would be ready in 15 min. I immediately call to say I would like those wings to go with this order. the girl who answered the phone was super rude and said "I don't see a note for a credit and I would need a receipt" I said well thats frustrating because they never told me I needed to save the receipt. she hung up on me. I call back to just order them and pay for them anyways because I needed them to go with my order, same chick said "were on a 2 hour wait, I said well I just placed the order and I need them to come with it" she hung up on me AGAIN! I drive to the store, tell the guy that brought the order out about the terrible service and how I'm still leaving now without wings that I need because one can't eat pizza and how frustrated I am. he still didn't offer to do anything at all to make the situation better. if I wouldn't have paid online when the order was placed I never would have gone to pick up the order. terrible, terrible customer service. and the bread twists looked completely different from the ones i have gotten in the past...

First every time I order a bread bowl ect it literally has dough completely war in the middle. On top of this I decided to order online and looked EVERYWHERE for the option to not put garlic butter on the bread bites and couldn’t find the option so I decided to call and politely ask if they could not put garlic butter on the bread bites. Mark proceeded to tell me on the phone that I don’t know what I’m talking about and the website absolutely has that option and he had so much attitude telling me this. Immediately I was upset cuz I have never been talked to the way he spoke to me in customer service. I work in it myself. Anyways I decide to thorough check the app from every point from picking your food to when you pay there is no option to say no garlic butter on bread bites. Yes with the pizza there is the option however with the bread bites there is no area to write a custom request at any point so mark you have no idea what you’re talking about and if you’re gonna have so much attitude with a good tipping and good paying customer atleast be correct about what you tell them. Won’t be coming to this location again I’ll be going to the one on...