Don Vino's Italian Bar and Grill — Restaurant in Porterville

Horrible customer service. We waited an hour and 30 minutes for our steaks that were supposed to be medium rare, but were well done instead. The couple that arrived after we did were served drinks, salad, appetizers, and their meal before we received our salad. Then, our waitress said "oh have you been helped." Even though we had nothing on our table. When asked what we would like to drink I ordered my son a water and she didn't bring it. I had to ask twice to bring his water, so sad. When the waitress brought our salads she said let me get you silverware. We waited 10 mins for our silverware while we just looked at our salads. We used to be regular customer's. We would always come to the cellar for a good steak at a good price. Tonight was a shame and I am truly sad that the new owners are not continuing the same humble hospitality as the old owners. I could say more, but I'll leave it at this please do not go to the cellar because you will be treated unfair, wait a longgggggg time for your food, have to pay alot of money, and leave very very disappointed. Please don't waist your time and money. The cellar is not what...

Well..... when you spend your hard earned money on a meal you would expect a good experience. We ate there tonight, never got our bread after asking twice, the waitress never came back to our table to see if everything was ok, we needed refills never got them. When we went to pay, I asked the waitress if we got a discount because we didn’t get our bread. She said, “ oh, I’m sorry, you don’t always get bread.” I told her ,” it says it’s served with your meal” she acted like she didn’t hear me. I didn’t get what I bought, therefore I feel ripped off. Bad service for sure. I’m sure the owner will not respond to this review. It looks like they don’t respond to many of them. Good thing you have your regular customers and good luck getting new ones. You should always make sure your customers are happy and satisfied. A good owner would make...

Where else can you get a T-Bone steak, baked potato, salad and bread for $16.99?? This place has been a staple in P-Ville since the 70's. It has an upstairs and downstairs. The name "The Cellar" came about because that's where it started. In the cellar. "The Mint" was a bar above The Cellar. When The Mint went out of business in the 90's , a couple months later The Cellar expanded. On weekends they still open up the original Cellar downstairs because this place gets that packed. I can still remember "Bud", the original owner packing a .38 on his hip in plain sight on Saturday nights years ago. This place has everything you could think of ordering. Edit 5/1/19. Their prices have went up!! T-Bone...